Nurse Manager

Boston College • Chestnut Hill, MA • 2h ago

Nurse Manager, Off-Shift Operations (10-Month/Year Position) University
Health Services The Off-Shift Nurse Manager provides clinical,
operational, and administrative leadership for evening, overnight,
weekend, and holiday operations within University Health Services. This
role is responsible for supervising off-shift nursing staff and medical
assistants, ensuring safe and efficient patient care delivery,
supporting regulatory compliance, and maintaining continuity of
operations across a 24/7 care environment. Serving as the senior onsite
clinical and administrative leader during off-shift hours, the Nurse
Manager oversees staffing, patient flow, escalation management, and
implementation of departmental policies and clinical standards. The
position also provides direct patient care as a Nurse Practitioner based
on operational needs and supports the Associate Director of Nursing
Administration in broader nursing leadership responsibilities. This role
is essential in translating daytime administrative and clinical
operations into a coordinated and unified off-shift model that supports
high-quality, student-centered care. Clinical Leadership and Direct
Patient Care (50%) Provide direct patient care as a Nurse Practitioner
within the outpatient clinic and infirmary setting as operational needs
require. Serve as the senior clinical decision-maker during off-shift
operations, exercising independent clinical judgment regarding patient
care, triage, escalation, and emergency response. Support continuity of
care through effective communication and handoff practices between day
and off-shift providers. Participate in the clinician on-call rotation.
Cover essential operational clinical functions during staffing shortages
or call-outs, including triage and nursing support functions as
necessary. Ensure adherence to evidence-based practice, clinical
protocols, and professional standards of care. Lead responses to urgent
and emergent clinical situations and coordinate appropriate escalation
and follow-up care. Off-Shift Operations and Staff Management (35%)
Provide operational oversight for evening, overnight, weekend, and
holiday clinical operations. Supervise off-shift nursing staff and
medical assistants, including scheduling, coaching, performance
management, staff development, and disciplinary processes. Manage
staffing coverage and respond to off-shift staffing emergencies and
workflow challenges. Lead shift huddles and monitors patient flow,
staffing utilization, and operational efficiency. Reinforce departmental
policies, procedures, and clinical workflows to ensure consistency
across shifts. Ensure compliance with applicable federal, state,
university, and professional regulatory standards, including HIPAA,
OSHA, and Board of Nursing requirements. Serve as the primary
communication liaison between day and off-shift clinical operations.
Administrative Leadership and Quality Improvement (15%) Support
onboarding, orientation, competency validation, and ongoing professional
development for off-shift clinical staff. Participate in quality
improvement initiatives, patient safety monitoring, incident review, and
operational assessments. Analyze operational and clinical data to
identify trends and recommend process improvements. Assist with supply
management, cost containment strategies, and operational planning.
Support recruitment, interviewing, hiring, and onboarding of nursing
staff and medical assistants. Ensure timely and accurate documentation
and reporting consistent with organizational and regulatory standards.
Working Conditions Fast-paced outpatient and infirmary clinical
environment with frequent interruptions and changing priorities.
Frequent standing, walking, and movement throughout clinical spaces.
Ability to assist with patient lifting and mobility support as needed.
Exposure to infectious diseases and clinical care environments.
Occasional travel across campus for meetings

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Medical Secretary

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MEDICAL INTERPRETER - PER DIEM

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