Working Title: IT Senior Business Analyst
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services
Job ID : 95005
Location : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 07/01/2026
Closing Date : 07/07/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Human and Social Digital Svcs (HSDS)
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $39.73 - $67.92 / hourly; $82,956 - $141,816 / annually
Job Class Option : Business Analyst
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Professional
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT's Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota.
As an IT Senior Business Analyst, you will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. This includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives. You will work as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop.
The Senior Business Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. They also communicate and consult with system user populations concerning system changes and coordinates implementation planning for changes and releases. The Senior Business Analyst mentors and coaches less advanced business analysts including suggesting learning curriculum and training paths.
This position is telework eligible for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles of less from the primary work location to be eligible for telework. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) arrangements and policy updates may be adjusted based on business needs.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
This position requires a minimum of five (5) years of experience in performing IT business analysis functions.
Experience must include:
Expert-level business analysis experience leading complex, large-scale IT projects which includes performing and leading activities such as business analysis planning, elicitation, requirements management, enterprise analysis, requirements analysis, and solution assessment/validation, consistent with BABOK practices.
Expert-level ability to translate complex business needs into functional and technical requirements includes demonstrated experience producing high-quality models/diagrams (process models, data models, use cases, workflows) and comprehensive BA documentation such as business cases, requirement specifications, and traceability.
Extensive experience collaborating with cross-functional IT and business teams, communicating technical concepts to non-technical audiences, resolving conflicts, leading requirement sessions, and building consensus among diverse stakeholders across large enterprise environments.
Proven experience with software development lifecycles, methodologies, and technical environments such as SDLC, Agile, RUP, DevOps practices, web services (REST/SOAP), and large-scale application environments, including exposure to programming or testing technologies (e.g., Java, .NET, SQL, object oriented languages).
Demonstrated leadership experience providing guidance, mentorship, or direction to other analysts, mentoring peers, leading BA work, conducting peer reviews, advising on methodology, and contributing to process improvement efforts within complex technology organizations.
Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months.
Strongly Preferred Qualifications
Experience conducting advanced requirements elicitation and stakeholder facilitation such as interviews, workshops, reverse engineering, conflict resolution, and consensus-building across diverse or complex stakeholder groups.
Demonstrated ability to analyze multi-system data including experience with relational databases, PL/SQL, XML, data warehousing/BI queries, and data mapping to support reporting and analytics.
Preferred Qualifications
Certification in Business Analysis (CBAP or CCBA) or equivalent industry credential
Experience with Agile, DevOps, and modern software development methodologies including SDLC, RUP, Waterfall, iterative models, CI/CD concepts, and familiarity with web services (REST/SOAP).
Hands-on experience modeling business processes and systems such as BPM, UML, data flow diagrams, use case design, wireframes, ERDs, storyboards, and other BA modeling tools and techniques.
Technical experience supporting or working with large-scale applications including exposure to programming or analysis using technologies like .NET, SQL, object-oriented concepts, or experience with application servers and multi-system data environments.
Experience working in government, public sector, or regulated environments including familiarity with state or local agency structures, legislative processes, and policy driven IT environments.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.