Inbound Sales & Account Manager

BADGER SCREEN PRINTING COMPANY INC • Logan, UT • 1h ago

About Badger

We're a 35-year-old custom apparel decorator in Cache Valley providing screen printing, and DTF for businesses, schools, teams, and trades across northern Utah. Owner-operated and growing --- and we're building the kind of place great salespeople do their best work

The Role

You'll be the face of Badger for nearly every customer who orders from us --- and the reason they order again. This is an inbound sales and account management role

Your job is to:

Turn quote requests into orders

Turn one-time orders into repeat customers

Grow our existing customer accounts year over year

You'll own the customer book. You'll be the one customers call, email, and ask for by name.

What You'll Actually Do

Respond to inbound quote requests fast --- same-day response

Be the first point of contact for walk-ins, phone calls, form fills and emails

Walk customers through artwork, garment, and decoration decisions with confidence

Build and Manage Online Stores

Build accurate quotes in our system and follow them through to order

Manage the customer relationship & sales pipeline in our CRM --- every touch, every follow-up, nothing falls through the cracks

Reach back out to past customers proactively about reorders and new programs

Hand off production details cleanly to our design and production teams

Show up to a daily team huddle, a weekly scorecard review, and a weekly 1-on-1

What We're Looking For

We care more about how you think than where you've worked. The best fit is someone who:

Likes customers and is genuinely curious about their business

Writes well --- clear, warm, professional email and text

Is organized enough that nothing slips through the cracks

Wants to own something, not just punch a clock

Helpful but not required:

Sales or account management experience (B2B preferred)

Experience in apparel, print, promo, signage, or a trades-facing business

CRM and pipeline experience

Familiarity with Adobe, Canva, or basic design software

If you've never sold apparel but you've successfully managed customer relationships somewhere else --- restaurant, hospitality, trades, real estate, B2B services --- we want to hear from you.

Compensation

Base: 16.00 per hour

Bonus grows with the book --- top performers in this seat will earn more in Year 2 and beyond as the customer base they own grows

The bonus is structured so you win when Badger wins.

Benefits

Paid time off

Paid holidays

Employee discount

A real seat in a real company

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