Sales Operations Manager Architectural

KI • Green Bay, WI • 2h ago

JOB REQUIREMENTS: At KI, we believe knowing our customers helps us serve
them better. We listen. We observe. We understand that each customer has
unique needs. So, we pride ourselves on helping our customers make smart
furniture decisions by offering expert advice, design options and
personalized solutions. Since 1941, we\'ve positioned KI as the
furniture company that best understands the furniture industry and is
committed to providing customers with the smart solutions. By targeting
specific markets with solutions for business furniture, university
furniture, educational furniture, healthcare furniture and government
furniture, we can quickly respond to our customers\' unique needs -
including the choice to procure furniture according to what fits their
ordering and fulfillment process. That\'s why we say we offer far more
than furniture. We\'re Furnishing Knowledge. Position Overview The
primary responsibility of this position is to manage the corporate
Architectural Wall post order fulfillment process to ensure all
processes, logistics and financials are followed within customer
deadlines and corporate guidelines. This includes maintaining a
consistent profit and service, as well as ensuring proper logging of all
projects. This position will work directly with Sales Representatives,
Customers, Project and Service Coordinators and Shared Services to
resolve issues from the receipt of the purchase order to the final
installation and customer payment in full of the project. It also
manages the guidelines set within the Order Entry standards and builds
processes and enforces compliancy. The salary range for this role falls
between \$75,000 - \$95,000/year based on skillset and experience of the
candidate. Responsibilities Direct and monitor allocation of staff and
resources. Continual evaluation of cost of quality by reviewing and
approving costs and invoices. Serve as the customer advocate for problem
resolution. Coordinate responsibilities with all internal and external
customers. Provide decisions and support with working contract disputes
and initiating legal counsel. Facilitate lead-time improvements through
review of priorities. Provide support and innovation between the Shared
Services department and the Wall department on all handling of install,
programs, and payment. What you Need to Succeed Bachelor\'s degree in
business and/or Design Engineering or related field; 8 or more years of
directly related management experience may be considered in lieu of a
degree. 5+ years of experience in project management, project
estimating, or sales operations. Understanding of bid specification
review. Understanding Construction contracts. Ability to learn and
develop proficiency in CAD software, including SpecEngine/CET Designer.
Basic understanding of the building construction process. What KI Offers
You Participation in our Employee Stock Ownership Plan... For full info
follow application link. KI is an Equal Opportunity Employer. ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/918BDA3B317D45E9
Qualified females, minorities, and special disabled veterans and other
veterans are encouraged to apply.

Go to Apply

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