Do you want to join an organization that invests in you as an Assessment Specialist WFH? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
Must live within 60 miles of a Patient Logistics Center Facility -PLC Locations include; Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075
The Virtual Patient Logistics Center (VPLC) Assessment Specialist (AS) supports hospital functions within the emergency department and inpatient medical units. Per Physician or Nurse Practitioner/Physician Assistant order, Assessment Specialists provide level of care assessments and recommendations (LOC) for patients presenting in acute mental health crisis and with other behavioral/mental health concerns. The Assessment Specialist will confer with the ordering physician, clinical hospital staff, and patient collaterals for the purpose of appropriate evaluation of risk and safety planning recommendations. This position functions within a remote centralized team model and will offer support to all in-scope division partners across the HCA enterprise.
What you will do in this role:
Respond to requests for assessment in facilities and locations serviced by an in-scope Patient Logistics Center (PLC).
In partnership with the Patient Logistics Specialists (PLS), new requests for level of care assessments will be passed to the VPLC AS via the case queue.
Adhere to confidentiality guidelines appropriately and ensure EMTALA and HIPPA compliance at all times; compliance concerns will be reported to leadership immediately.
Coordinate communication necessary for a thorough assessment, including but not limited to collateral and key stakeholders responsible for the patient/knowledgeable of the sequences leading to the assessment, hospital staff and leadership, and local PLC staff.
Respond to assessment as soon as possible and no later than 60 minutes from the initial request.
Confer with ordering physician regarding the appropriateness of a patient's legal status based on patient's presentation and engagement during assessments.
Must be knowledgeable of all state mental health/civil commitment laws for each state supported by VPLC.
Detailed Risk Assessment will be completed within the 1 of 3 EHRs utilized by the facilities.
Safety Plan recommendations are likewise documented in the patient's EHR chart for the use of the ordering physician, if they so choose, upon patient disposition.
EXPECTATIONS INCLUDE BUT ARE NOT LIMITED TO
Complete assessments in a timely manner and provide high quality clinical care:
Initial Assessments - 90 minutes or less on average
Chart review 30 minutes or less on average
Clinical interview 30 minutes or less on average
Documentation 30 minutes or less on average
Ability to engage with patients remotely via tele-video platform and implement skills necessary for proper clinical evaluation of patient
Works collaboratively with hospital departments to assist managing behavioral health assessment needs.
Coordinates and participates with appropriate interested parties and physicians through the patient admission, treatment and discharge process in the acute hospital setting.
Tracks monthly individual performance via key performance indicators and quality metrics shared by leadership
Engages in clinical learning opportunities offered internally as well as meets the required continued education expectations of particular licensing board
What qualifications you will need:
Possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment.
Able to navigate technology solutions with minimal guidance/support
Comfortable with Telehealth solutions and providing care through virtual platform
Possesses good multitasking skills to navigate 5+ systems during a given shift to ensure quality care is provided to patients
Education and License Requirements:
Master's Degree in the field of Mental Healthcare
Prefer 2 years' experience in a behavioral/mental healthcare setting performing clinical duties, including assessment
Prior management/supervisory experience in a healthcare related field preferred
Must hold and maintain licensure as a mental health professional (i.e. LCSW, LPC, LMHC, LP, etc) within state of residence
(LCSW) Clinical Social Worker, or (LPC/LMHC) Licensed Professional/Mental Health Counselor, or (LMFT) Licensed Marriage and Family Therapist, or (LMSW/RCSW-I) Lic Master Social Worker/Reg Clin SW-Intern, or Masters Degree must be obtained within 6 months of employment start date
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Assessment Specialist WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
