Activities Associate- Wyndham Ocean Boulevard

Travel + Leisure Co. • Myrtle Beach, SC • 3d ago

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Activities Associate

The Activities Associate is responsible for organizing and executing a variety of recreational activities for resort guests. In coordination with the Activities Supervisor, this position will require the ability to operate all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pool(s) and cabanas, banquet room(s), tanning rooms, outdoor games and beaches. The Activities Associate is responsible for providing Count On Me service by consistently creating and enhancing experiences for owners and guests.

Essential Job Functions

Responsibilities include, but are not limited to:

Provide Resorts Activities to Guests. Responsible for creating, planning and executive guest activity programs for the Resort (i.e., arts & crafts, pool games, aerobics movie night,

karaoke, outbound trips to local attractions, BBQ, miniature gold, etc.). Monitor, supervise and assist guests while in the Activity Center. Promote and sign up guests for resort activities. (75% time)

Perform Area Audits. Conduct and record inspections of related activity areas in compliance with company standards and requirements. Manage a cash bank following proper cashiering procedures as per internal audit directives (when applicable) (15% time)

Attend Training & Meetings. Attend resort and company trainings and meetings. Complete required training as required by company standards. Complete all duties as assigned (5% time).

Consistently provide Count on Me Service by practicing the Sequence of Service Steps. Be aware of and handle guest and employee safety and incident issues as they occur. (5% time).

Minimum Requirements and Qualifications

a) Education

High school diploma or equivalent

b) Training requirements

May include depending on location: Lifeguard, CPR, First Aid Certification, Alcohol Awareness Card, Food Server Health Card, Valid Local State Driver's License

c) Knowledge and skills

Excellent communication skills

Ability to demonstrate good judgment when dealing with guests and staff members

Able to organize and facilitate group activities

Must possess a high level of creativity and a customer service mind-set

Facilitate positive employee image and effective guest relations by demonstrative attention to detail, congeniality, integrity and sound judgment.

Knowledge of general resort services

Ability to work an adjusted work schedule, including evenings, weekend and holidays to meet resort operating demands

d) Technical Skills

Ability to drive large vehicles, shuttles and/or vans.

Proficiency in Microsoft Word, Excel, Outlook and Micros.

Ability to learn new programs such as company reporting and associate timekeeping

Ability to use radio and telephone communication devices and awareness of related etiquette.

e) Job experience

1 year experience in customer service or recreation

Unless there is a legal requirement, experience will be accepted for the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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