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Beverage Manager

Hyatt • Koloa, HI • 2h ago

Description:

Job Title: Beverage Manager

Location: Grand Hyatt Kauai Resort & Spa

Salary Range: $79,700 - $127,300

Overview:

At Grand Hyatt Kauai Resort & Spa, we are committed to delivering authentic hospitality and creating memorable experiences for our guests. The Beverage Manager plays a key role in this mission by overseeing all beverage operations within the hotel, ensuring excellence in service, creativity in offerings, and alignment with Hyatt's core values.

Key Responsibilities:

Operational Leadership

Manage all beverage service across outlets, including bars, lounges, restaurants, and events.

Directly oversee all bartenders and porters on property including scheduling, training, performance management, and daily operational guidance

Strong leadership in mentorship, accountability, coaching, and employee relations skills

Ensure compliance with Hyatt brand standards, health regulations, and safety protocols.

Maintain a culture of care and respect in all guests and colleague interactions.

Team Management

Interview, hire, and train beverage team members, fostering an inclusive and supportive environment.

Develop schedules and staffing plans to optimize labor and service quality.

Coach and mentor team members to deliver outstanding hospitality and uphold Hyatt's values.

Financial & Strategic Planning

Forecast beverage revenues and expenses, monitor budgets and cost controls.

Analyze sales trends and implement strategies to maximize profitability while maintaining quality.

Innovation & Marketing

Design and maintain a cutting-edge cocktail program that reflects current trends and local influences.

Collaborate with marketing to create promotions, seasonal menus, and special events that drive revenue and guest engagement.

Guest Experience

Ensure consistent, high-quality beverage presentation and service.

Respond to guest feedback with empathy and implement improvements to enhance satisfaction. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

Minimum 3-5 years of beverage management experience in a luxury or high-volume environment.

Strong knowledge of mixology, wine, beer, and spirits.

Strong experience managing par levels and consistency in recipes.

Understands inventory practices and execution across multiple outlets

BARSmarts, WSET, or CMS preferred qualifications

Large-scale luxury resort experience managing several beverage outlets preferred.

Proven ability to lead teams, manage budgets, and deliver financial results.

Excellent communication, organizational, and problem-solving skills.

Creativity and passion for beverage innovation and guest engagement.

Commitment to Hyatt's purpose of caring for people so they can be their best .

Primary Location: US-HI-Koloa

Organization: Grand Hyatt Kauai

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: KOL004351

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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