Customer Service Outfitter

Cabela's • Prairie Du Chien, WI • 3d ago

POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

Secures all firearms brought into the store with trigger locks.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Greets all customers as they enter the store in a friendly and outgoing manner.

Handles customer's merchandise returns; complete refund / exchange paperwork.

Sorts returns by category and return to proper area.

Sells appropriate Hunting and Fishing Licenses.

Handles and administers all incentive and reward programs.

Remains product knowledgeable.

Remains aware of advertised sales.

Keeps work area clean, neat and well stocked with supplies.

Follows all Company Policies and Procedures.

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needs

making product recommendations based off this analysis

promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc.

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Cabela's

Similar Jobs

Executive Assistant/ Administrator

Robert Half • Elkader, IA • 1w ago

Management & Administrative

Description Be the right hand to leadership in a growing, team-focused organization We're partnering with a dynamic, close-knit company that's growing quickly-and they're looking for a highly organized, proactive Executi...

1w ago

Go to Apply

Assembler (Prairie du Chien, WI)

Astec Industries • Prairie Du Chien, WI • 1d ago

Manufacturing & Warehouse

Description BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative p...

1d ago

Go to Apply

Machine Operator (Prairie du Chien, WI)

Astec Industries • Prairie Du Chien, WI • 1w ago

Manufacturing & Warehouse

1w ago

Go to Apply

Ag. Equipment Operator

Innovative Ag Services • Waukon, IA • 1w ago

Primary Objective: To provide quality, efficient, and safe custom application of crop nutrients and protection products and to operate and maintain location equipment and facilities for the benefit of IAS and its member...

1w ago

Go to Apply

Production Technician

BAPI BUILDING AUTOMATION PRODUCTS • Gays Mills, WI • 1w ago

Hospital & Medical

JOB REQUIREMENTS: Hours and Working Conditions REGULAR Full-time Light Assembly No Holidays or Weekends Temperature Controlled Building Automation Products, Inc (BAPI) is a company that promotes work life balance. BAPI i...

1w ago

Go to Apply

Interim Director of Nursing

Accura Healthcare • Lansing, IA • 1w ago

Hospital & Medical

Thornton Manor has an opportunity to welcome an Interim Director of Nursing (DON) to join our team! If you're ready to share your clinical expertise, leadership abilities, and passion for people in a skilled nursing comm...

1w ago

Go to Apply

Senior Manufacturing Supervisor

3M • Prairie Du Chien, WI • 1w ago

Manufacturing & Warehouse

Job Description: Job Title Senior Manufacturing Supervisor Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it'...

1w ago

Go to Apply

(USA) Front End Coach

Walmart • Prairie Du Chien, WI • 1w ago

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

1w ago

Go to Apply

Director of Nursing (DON)

Accura Healthcare • Lansing, IA • 2w ago

Hospital & Medical

Thornton Manor has an opportunity to welcome a dedicated Director of Nursing (DON) to join our team! We're seeking a skilled and compassionate clinical leader to lead our team of nursing professionals and continue delive...

2w ago

Go to Apply

Worker Manufacturing

AMCOR FLEXIBLES LLC • Boscobel, WI • 2w ago

Manufacturing & Warehouse

JOB REQUIREMENTS: Job Description Role Overview: Unpack Your Potential Join Amcor as a Production Operator and help produce packaging that protects essential products worldwide. You\'ll operate extrusion laminators, pres...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)