Assistant Bank Manager - Dual Locations (45109)

Landmark National Bank • Lawrence, KS • 3h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13600001

When you work at Landmark, you\'ll find we are all aboutCulture,Connection, andContribution. You\'ll build relationships beyond transactions. You will work with people who want to be better every day you\'ll be challenged to grow and supported in your development. You\'ll have an opportunity to make a real difference for our customers and our communities.

We are currently looking for aAssistant Bank Managerto join the Landmark team. Here are all the details:

HOW YOU\'LL CONNECT

Assists in leading and managing a team that consistently delivers the Landmark National Bank promise that Everyone starts as a customer and leaves as a friend. Models exceptional customer service and applies a high level of knowledge of all bank products and services to support associates in meeting current and prospective customer needs. Builds and maintains relationships with new and existing customers. Accountable for efficient, safe, and confidential service to customers and enforces all compliance requirements and procedures. Models Landmark National Bank core values. Supervises, trains, coaches, and develops team to advance individual, team, and bank success. Coordinates daily operations of the retail team to ensure adequate staffing, efficient operations, and responsive customer service. Provides essential review and recommendations to improve retail operations.

WHAT YOU\'LL DO

Provide excellent customer service by modeling the Landmark National

Bank promise thatEveryone starts as a customer and leaves as a friend, which includes training, coaching, and developing your team in assessing and addressing customer needs.

Advance customer and bank success by utilizing a high level of

knowledge of all bank products and services to support your team in connecting current and prospective customers to Landmark National Bank products and services.

Build and maintain relationships with all customers, your team, and

community partners.

Coordinate the daily operations of the retail team, including

scheduling, resolving procedural and processing issues, and addressing elevated customer questions and concerns.

Ensure compliance with internal controls, operational procedures,

and risk management policies, including regular audits.

Evaluate current practices, procedures, operations, and equipment

for areas of improvement, recommending changes, and implementing changes when approved.

Accountable for maintaining and balancing proper cash drawer levels

and vault balancing.

Supervise, train, coach, and develop your team of associates,

including utilizing the Quarterly Job Progress Plan and other performance development processes and reviews

Manage your own professional improvement through the utilization of

the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.

Assist manager in utilizing prescribed hiring process to select team

members.

Engage in Landmark National Bank Culture initiatives and team

success activities, including Daily Huddles, Weekly Rally Meetings, and Hoopla events.

Represent the bank well in the community.

Performs other duties and projects as assigned.

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