Referral Coordinator

TEKsystems • San Bernardino, CA • 5h ago

Position Overview:

The Referral Coordinator plays a key role in supporting patient access and care coordination by managing referrals, authorizations, and communication between patients, providers, and insurance plans. This position requires strong attention to detail, excellent customer service skills, and the ability to manage a high-volume workload in a fast-paced medical office environment.

Key Responsibilities:

Coordinate and process patient referrals, including scheduling referral appointments and tracking referral status

Submit referral forms and documentation to appropriate departments, including Health Information Management

Enter and maintain authorizations and referral data accurately within internal systems

Verify patient insurance eligibility and benefits, including HMO plans

Manage a daily workload of approximately 40-50 referrals, primarily web-based, with occasional outbound calls to insurance providers

Contact patients to schedule appointments, provide updates, and assist with questions or requests

Answer inbound calls and provide professional, courteous customer service

Assist with medical record requests and release of information processes

Maintain compliance with all confidentiality and privacy standards

Qualifications:

Previous experience in a medical office, call center, or healthcare customer service role required

Experience with referrals, prior authorizations, and insurance verification (HMO experience preferred)

Familiarity with medical terminology

Strong data entry and Microsoft Office skills

Excellent communication and customer service skills, both over the phone and in person

High attention to detail and ability to manage multiple priorities

Experience with EMR systems such as NextGen is a plus

Knowledge of medical records processes, including release of information, preferred

Additional Information:

Comfortable working in a high-volume, team-oriented medical office environment

Open to cross-training and supporting other administrative functions as needed

Demonstrates professionalism, organization, and a patient-focused approach to care coordination

Work Environment:

On-site, fast-paced medical office setting with frequent interaction with patients, providers, and administrative teams

Job Type & Location

This is a Contract to Hire position based out of San Bernardino, CA.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Bernardino,CA.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Similar Jobs

Retail Stocking Manager

Harbor Freight Tools • Fontana, CA • 9min ago

Retail & Hospitality

180464BRPosting Title:Retail Stocking ManagerJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work ma...

9min ago

Go to Apply

District Sales Manager - Corona, High Desert, Victorville, Big Bear, Lake Arrowhead

US Foods • Big Bear Lake, CA • 46min ago

Retail & Hospitality

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( https://www.myworkday.com/usfoods/d/task/2998$47185.htmld ) Join Our Community of Food People! The District Sales Mana...

46min ago

Go to Apply

District Sales Manager - Corona, High Desert, Victorville, Big Bear, Lake Arrowhead

US Foods • Lake Arrowhead, CA • 48min ago

Retail & Hospitality

48min ago

Go to Apply

Operations Manager

United Rentals • Riverside, CA • 2h ago

Management & Administrative

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As Operations Manager at Un...

2h ago

Go to Apply

Warehouse Associate II

White Cap • Riverside, CA • 2h ago

Manufacturing & Warehouse

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus...

2h ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Corona, CA • 3h ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

3h ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Riverside, CA • 3h ago

Finance, Accounting & Banking

3h ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • San Bernardino, CA • 3h ago

Finance, Accounting & Banking

3h ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Ontario, CA • 4h ago

Finance, Accounting & Banking

4h ago

Go to Apply

Clamp Operator 2nd shift

Kelly Services • Ontario, CA • 6h ago

Electrolux -Ontario, CA TWO Clamp Operators needed in Ontario CA 2nd shift: 3:30pm to 12am - $20.25 an hour Work Monday-Friday with some Saturdays Required What is required? Working Clamp Forklift background Steel toe bo...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)