PT Customer Service Leader

Hannaford • Greenwich, NY • 4h ago

Category/Area of Expertise: Retail Operations

Job Requisition: 531206

Address: USA-NY-Greenwich-1165 Route 29

Store Code: Store 08333 Front End (5151718)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

Observe and follow all company policies and established procedures.

Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.

Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets

Assist in special projects and perform other functions as assigned by supervision.

Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.

Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.

Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.

Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.

Frequently, perform cashier and/or bagging functions

Frequently, perform service desk/kiosk and if trained, bookkeeper functions

Perform all other duties as assigned.

QUALIFICATIONS

Effective communication and customer service skills.

Must meet minimum age requirements to perform specific job functions (18 years of age).

Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:

Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets

Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

Perform repetitive hand and arm motions while standing/walking the majority of the shift.

Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.

Push or pull up to 75 pounds on occasion.

Work in and out of inclement weather when necessary.

Gather up to five shopping carts and push them to designated areas.

Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.

Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.

Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.

Handle cash pickups and change orders as requested and log as required.

Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.

Provide customers and associates with hassle-free refunds while applying all applicable guarantees

Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service

Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.

Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $ 17.60 - $26.20 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Similar Jobs

PT Customer Service Leader

Hannaford • Ballston Spa, NY • 4h ago

Management & Administrative

Category/Area of Expertise: Retail Operations Job Requisition: 531339 Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Front End (5151776) Hannaford Supermarkets started out as a fresh produce vendo...

4h ago

Go to Apply

Technical Program Manager FinFET

Global Foundries • Round Lake, NY • 8h ago

Management & Administrative

About GF : GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a...

8h ago

Go to Apply

PT Customer Service Associate

Hannaford • Clifton Park, NY • 1d ago

Management & Administrative

Category/Area of Expertise: Retail Operations Job Requisition: 531254 Address: USA-NY-Clifton Park-Village Square Plaza Store Code: Store 08365 Front End (5151748) Hannaford Supermarkets started out as a fresh produce ve...

1d ago

Go to Apply

FT Customer Service Leader

Hannaford • Ballston Spa, NY • 1d ago

Management & Administrative

Category/Area of Expertise: Retail Operations Job Requisition: 531063 Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Front End (5151776) Hannaford Supermarkets started out as a fresh produce vendo...

1d ago

Go to Apply

FullTime Manager Trainee

84 Lumber Company • Ballston Spa, NY • 1d ago

Management & Administrative

Overview Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the minds...

1d ago

Go to Apply

Sr. Branch Operations Manager-Saratoga Springs, NY

Raymond James Financial, Inc. • Saratoga Springs, NY • 1d ago

Management & Administrative

Responsibilities Performs back-up for all operational functions as required by workloads and absences. Works directly with home office personnel to coordinate branch-home office workflow. Completes self-audit of branch p...

1d ago

Go to Apply

Branch Manager - Northern Pines, NY

Trustco Bank • Saratoga Springs, NY • 1d ago

Management & Administrative

Active - Regular full-time Management Saratoga Springs, NY, US Salary Range: $50,000.00 To $75,000.00 Annually Branch Manager Reports to: Regional Vice President Salary: NE19 $50,000-$75,000 + performance-based monthly a...

1d ago

Go to Apply

CMOS Advanced Packaging Development Technical Program Manager

Global Foundries • Malta, NY • 3d ago

Management & Administrative

About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology compa...

3d ago

Go to Apply

Senior Administrative Assistant, Office of the President

Skidmore College • Saratoga Springs, NY • 3d ago

Management & Administrative

Summary: With direct supervision from the Executive Assistant to the President, the Senior Administrative Assistant for the Office of the President performs a wide range of sensitive and highly confidential administrativ...

3d ago

Go to Apply

Advancement Operations Analyst

Skidmore College • Saratoga Springs, NY • 3d ago

Management & Administrative

Summary: The Advancement Operations Analyst supports the College's fundraising and engagement efforts by combining reporting and data analysis responsibilities with operational support for gift and record processing. The...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)