Back to Jobs search

Customer Service/Spare Parts Coordinator

Kelly Services • Saline, MI • 1d ago

Spare Parts Coordinator

Saline, MI

Temp to hire

$22/hr

Monday-Friday 7am-4pm

Duties & Responsibilities

Manage incoming customer and internal inquiries regarding spare parts quotations, orders, pricing, delivery updates, and product availability.

Enter and maintain accurate customer quotes, orders, and account information within the ERP/order management system.

Coordinate with suppliers to source components and verify pricing, availability, and lead times.

Prepare and communicate quotations, order confirmations, shipment updates, and other order-related information to customers.

Coordinate shipping and delivery logistics with warehouse personnel and transportation providers to ensure timely deliveries.

Process order adjustments, discrepancies, returns, cancellations, and resolve shipping-related issues promptly and professionally.

Maintain organized records of active quotes, customer orders, shipment updates, and related documentation.

Provide necessary documentation and information to Accounting and other departments for invoicing, payment processing, and recordkeeping.

Monitor order status and follow up proactively to support customer satisfaction and minimize equipment downtime.

Collaborate effectively with internal departments including Sales, Service, Warehouse, Purchasing, and Accounting to support daily operations and customer needs.

Requirements

Strong verbal and written communication skills with the ability to communicate professionally with customers, suppliers, and internal team members.

Excellent organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.

Strong problem-solving abilities with a proactive and customer-focused mindset.

Ability to prioritize urgent requests, manage changing priorities, and remain calm under pressure.

Demonstrated ability to work collaboratively within a team environment and share information effectively.

Proficiency with ERP or order management systems; experience with SAP, Salesforce, JobBOSS, or similar systems preferred.

Working knowledge of Microsoft Office applications, including Excel.

Familiarity with shipping processes, international logistics, and HTS codes preferred.

Previous experience in manufacturing, industrial equipment support, customer service, spare parts coordination, or related industries preferred.

High school diploma or equivalent required; additional education or related certifications are a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Similar Jobs

Lube Technician

Lithia & Driveway • Ann Arbor, MI • 5h ago

Retail & Hospitality

Dealership:L0399 Suburban Chevrolet Cadillac of Ann Arbor What You'll Do Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards Diagnose cause of malfu...

5h ago

Go to Apply

Temporary Grounds & Maintenance Pool

Eastern Michigan University • Ypsilanti, MI • 5h ago

Retail & Hospitality

Plant, prune, weed, seed, roll, rake, spray, sod, mow, trim, water, remove, transplant, fertilize and cultivate various trees, plants, grass, shrubs and flowers. Maintain Campus streets, walks, parking lots, and other fa...

5h ago

Go to Apply

Cashier Part Time

Lowe's • Westland, MI • 1d ago

Retail & Hospitality

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Westland, MI • 1d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

1d ago

Go to Apply

FT Retail Sales Manager

Michaels • Ann Arbor, MI • 2d ago

Retail & Hospitality

Store - ANN ARBOR, MI The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service o...

2d ago

Go to Apply

Spares Demand Planning Lead

KLATencor Corporation • Ann Arbor, MI • 2d ago

Retail & Hospitality

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, w...

2d ago

Go to Apply

Spares Demand Planner

KLATencor Corporation • Ann Arbor, MI • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Wireless Retail Sales Associate - W1836

OSL Retail Services • Adrian, MI • 3d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers...

3d ago

Go to Apply

Spares Field Demand Planner

KLATencor Corporation • Ann Arbor, MI • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Housekeeping Aid

Veterans Affairs, Veterans Health Administration • Ann Arbor, MI • 5d ago

Retail & Hospitality

Summary This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position perfo...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)