Overview
The Commercial GTM Performance Lead drives impact across 3 critical business areas - business performance, program execution and business strategy. This role is accountable for the health, rhythm, and strategic direction of the WDS Windows Commercial Category partner investments to drive business performance. The role owns the end-to-end business review and operating rhythm, turns performance and market data into actionable insights for leadership and the field, and crafts the strategic narrative that aligns partners and regional GTM teams behind shared priorities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Business Performance & Insights
Own the end-to-end Commercial Monthly Business Review (MBR); cascade Budgets and Scorecard targets across regions and improve leadership-team readiness for a $9B+ revenue business.
Translate KPI inputs, field-execution data, and market signals into clear, actionable business and market insights for leadership and field teams.
Ensure creation and development of performance dashboards (Power BI) and regional action trackers with BSO; drive timely closeout and accountability to results.
Oversee investment outcomes and ROI tracking across category programs and co-funded investments.
Operating Rhythm & Program Management
Streamline and run the rhythm of business (ROB); manage the cadence of touchpoints and accountability to program metrics and execution.
Manage co-funded field champ investments (300-500 champs), driving rhythm and accountability to program outcomes.
Simplify cross-org information flow; re-establish best practices with field Leadership and Category community to support skilling, execution playbooks, category plans, and cascade.
Investment Program Strategy & Performance Narrative
Set strategic direction and lead implementation of Channel Programs aligned to Windows Devices category priorities.
Craft and deliver compelling strategic performance narratives that equip leadership with key insights on market changes and our business response to harness action and prioritize resources.
Lead strategic development of channel partner engagement frameworks definition on semi-annual perspective - ensuring timely clarity on business strategy, translation to channel investment programs, stakeholder alignment, execution clarity for field teams and measurable results.
Stakeholder Engagement
Partner across Category and PDM communities, Sales Leads, Finance, Program Operations, and regional GTM teams to align on priorities, resolve blockers, and land execution.
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about) .
Qualifications
Required/minimum qualifications
Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
OR equivalent experience.
3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
Additional or preferred qualifications
Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years of marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience
OR equivalent experience.
6+ years of experience within analytical and business/finance acumen - performance scorecards, KPI frameworks, variance-to-forecast analysis, and data tooling (e.g., Power BI, Excel).
4+ years of experience managing multi-million investment scope, including running business reviews and operating rhythms for large, multi-region businesses.
2+ years of experience leveraging state-of-the-art AI tools to reset workflows and enable automation of key performance insights and investment tracking processes.
2+ years of experience leading cross-functional initiatives end-to-end with measurable outcomes and strong stakeholder alignment.
Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)
