Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Clinton, UT • 1h ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.

Job Responsibilities:

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs

Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement

Complete required training to build knowledge of retail processes, systems, and wireless technology innovations

Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment. (Preferred)

Knowledge, Skills and Abilities:

Change Agility (Required)

Communication (Required)

Customer Problem Solving (Required)

Customer Service (Required)

Engaging People (Required)

Multitasking (Required)

Sales (Required)

Teamwork Orientation (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): No

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve... For full info follow application link.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or charact eristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Similar Jobs

STORE/PRICE INTEGRITY CLERK

Kroger Family of Companies • Kaysville, UT • 7h ago

Retail & Hospitality

Maintain pricing documentation accuracy in the store. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Maintain store UPC File (price change, deleti...

7h ago

Go to Apply

(USA) Technician, General Facilities Maintenance Food Technician

Walmart • Layton, UT • 1d ago

Retail & Hospitality

Position Summary... Role Summary Talking Points: Skills Needed Technical Expertise: Proficiency in diagnosing and repairing commercial food equipment. Preventative Maintenance: Ability to develop and adhere to maintenanc...

1d ago

Go to Apply

Activities Associate. Seasonal. PT. WorldMark Wolf Creek Resort

Travel + Leisure Co. • Eden, UT • 2d ago

Retail & Hospitality

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

2d ago

Go to Apply

Restaurant Manager

Kneaders Bakery & Cafe • Kaysville, UT • 3d ago

Retail & Hospitality

3d ago

Go to Apply

SECRET CLEARED Senior Modeling and Simulation Engineer

Insight Global • Hill AFB, UT • 5d ago

Retail & Hospitality

Job Description Insight Global is seeking a Modeling and Simulation Engineer to join our team for an exciting opportunity to work on a unique government contract. The contract assists in acquisition and technical sustain...

5d ago

Go to Apply

Assistant Pastry Chef

Kneaders Bakery & Cafe • Layton, UT • 5d ago

Retail & Hospitality

5d ago

Go to Apply

Retail Sales Representative

ADVANTAGE SALES & MARKETING LLC • North Salt Lake, UT • 6d ago

Retail & Hospitality

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a netwo...

6d ago

Go to Apply

Retail Project Supervisor

Driveline • Layton, UT • 1w ago

Retail & Hospitality

Retail Project Supervisor Date Posted: 06/19/2026 Apply ( https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1766046 ) Employee Type: Full Time Location: Layton, UT Pay Rate: $45000 - $47000 / year Date...

1w ago

Go to Apply

Retail Project Supervisor

Driveline • Ogden, UT • 1w ago

Retail & Hospitality

Retail Project Supervisor Date Posted: 06/19/2026 Apply ( https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1766045 ) Employee Type: Full Time Location: Ogden, UT Pay Rate: $45000 - $47000 / year Date P...

1w ago

Go to Apply

MFG LAYTON BAKERY REFRIG/POWER TECHNICIAN

Kroger Family of Companies • Layton, UT • 1w ago

Retail & Hospitality

Responsible for upkeep, maintenance and troubleshooting of the Ammonia system, air compressor system, fire protection system, boiler system, Electrical switchgear system, Sanitary (DAF) system, Plant Refrigeration (non-...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)