Overview
To examine and evaluate real estate lending documents associated with subordination requests, collateral changes, decedent processing, Successor in Interest validation, home equity line of credit (HELOC) freeze appeals, and homeowner's association (HOA)/condominium amendment reviews. Review, research and analyze related court notices and title matters. May serve as subject matter expert (SME) to other business areas regarding collateral risk. Work under guided supervision.
Responsibilities
Research, respond, and track moderately complex inquiries related to collateral risk
Monitor first mortgage and equity loan guidelines and procedures to ensure compliance with government sponsored enterprise (GSE) such as Fannie Mae and Freddie Mac, Navy Federal Credit Union (NFCU), and National Credit Union Administration (NCUA)
Identify risk exposures to control and mitigate financial loss from first mortgage and equity collateral transactions by performing internal/external inquiries and preliminary investigations
Order and analyze property valuations and credit bureau reports
Maintain consistent and accurate documentation when interacting with members or third parties
Communicate extensively with members, external settlement attorneys, surveyors, title companies, survivors of deceased, and attorneys regarding required documentation
Assess, compose, and present a member's credit risk profile to management for final decisioning
Review, research and analyze legal documents to ensure validity, accuracy and adherence to NFCU and investor guidelines
Collaborate with NFCU business areas (i.e., Survivor Support, Loans Charged to Reserve (LCR), Mortgage Default, Mortgage and Equity Servicing, Contact Center, Branch Operations, etc.) to discern impact of collateral risk related transactions
Provide input to management regarding operational improvements, strategies, and initiatives for enhancement
Determine the Successor in Interest, as regulated by Consumer Financial Protection Bureau (CFPB), by reviewing documents such as power of attorneys, deeds, revocable living trusts, probated list of heirs, and letters of testamentary
Process title to property transfers and deceased member notifications
Validate potential Successors in Interest by initiating letters and conveying necessary documents
Review and analyze subordination packages for accuracy, completeness, and potential risk to the collateral, and recommend disposition and/or conditions for approval
Collaborate with refinancing lender or title company regarding discrepancies in documentation and set timelines for resolution
Perform other duties as assigned
Qualifications
Familiarity with CFPB servicing rules, NCUA requirements, and Navy Federal policies and procedures
Working knowledge of current regulations and investor guidelines to offer options to Successors, such as assuming the loan or referring to Mortgage Default
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Ability to display the highest degree of tact, patience, sensitivity, and confidentiality
Exposure to working with/for depository and lending institutions
Exposure to project management and/or leading initiatives of small to medium scope
Ability to work independently and in a team environment
Effective skill comprehending, analyzing, applying, and communicating complex written legal documents
Effective skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations
Effective skill exercising initiative and good judgment to make sound decisions
Effective organizational, planning and time management skills
Effective research, analytical, and problem-solving skills
Effective word processing and spreadsheet software skills
Effective verbal and written communication skills
Desired Qualifications
Familiarity with credit union operations/processes and procedures
Working knowledge of NCUA regulations that govern the activities, products and services of the business unit
Familiarity with products, services, processes, requirements, and systems related to the business unit
Associate degree in Business, Finance, or related field
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 30994
