Service Coordinator

Aston Carter • Howell, MI • 2h ago

Service CoordinatorOverview

The Service Coordinator will manage day-to-day customer shipments by working within various customer portals. Each client-GM, Ford, Stellantis, Tesla, and others-has unique systems and requirements that the coordinator will learn. This role involves reviewing electronic orders and overnight updates, communicating changes internally, and supporting new product launches by managing quotes, lead times, and capacities within the portals.

This is not a high-volume call role; it requires strong attention to detail, professional communication, and comfort learning new systems. The position includes every-other-weekend support, which can be completed from home after training.

Key Responsibilities

Manage daily shipments and order activity through customer portals.

Review electronic orders and overnight changes; communicate updates internally as needed.

Support new product launches by coordinating quotes, lead times, and capacity details.

Serve as a liaison between internal teams and customers regarding order adjustments.

Submit and manage disputes and logistics issues.

Coordinate with project managers, shipping, and scheduling teams.

Essential Skills

Proficiency in Microsoft Office.

Strong customer service and communication skills.

Experience with MRP systems.

construction or automotive manufacturing environments is a plus

2+ years of customer or client service experience.

Preferred Qualifications

Experience with SAP or similar ERP systems.

Knowledge of EDI (Electronic Data Interchange).

Detail-oriented with strong cross-department communication skills.

Enjoys learning new systems and processes.

Relevant degree preferred.

Work Environment

Schedule: Monday-Friday, 8 AM-5 PM.

Every other weekend: quick morning check-in via app for the Stellantis portal.

If no issues appear, the task is complete.

If a shortage is flagged, respond with the expected shipment date.

Collaborative environment with opportunities to grow in the automotive sector.

Additional learning resources available after six months.

Job Type & Location

This is a Contract to Hire position based out of Howell, MI.

Pay and Benefits

The pay range for this position is $19.23 - $21.64/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Howell,MI.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Similar Jobs

Produce clerk

C&S Wholesale Grocers, Inc. • Fenton, MI • 2h ago

Management & Administrative

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

2h ago

Go to Apply

Customer Service Associate I

Family Dollar • Howell, MI • 23h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

23h ago

Go to Apply

Senior Administrative Assistant

University of Michigan • Ann Arbor, MI • 1d ago

Management & Administrative

Senior Administrative Assistant Extended Site Maintenance We are performing updates and maintenance to improve the applicant experience. As a result, the site will be unavailable from Saturday, June 27, at 9:00 p.m. ET t...

1d ago

Go to Apply

Administrative Assistant Assoc

University of Michigan • Ann Arbor, MI • 1d ago

Management & Administrative

Administrative Assistant Assoc Extended Site Maintenance We are performing updates and maintenance to improve the applicant experience. As a result, the site will be unavailable from Saturday, June 27, at 9:00 p.m. ET th...

1d ago

Go to Apply

Marketing & Communications Manager

University of Michigan • Ann Arbor, MI • 1d ago

Management & Administrative

Marketing & Communications Manager Extended Site Maintenance We are performing updates and maintenance to improve the applicant experience. As a result, the site will be unavailable from Saturday, June 27, at 9:00 p....

1d ago

Go to Apply

IT Project Management Consultant

Program Planning Professionals Inc • Ann Arbor, MI • 1d ago

Management & Administrative

IT Project Management Consultant (Ann Arbor, MI): Support auto & industrial manufacturing clients. Implement process improvement solutions & tech upgrades. Prep proj. status reports & presentations to Sr. mgm...

1d ago

Go to Apply

Structural Engineering Manager

Echeneidae Inc dba Remora Carbon • Wixom, MI • 2d ago

Management & Administrative

Echeneidae Inc. DBA Remora seeks a Structural Engineering Manager in Wixom, MI. Job Duties: Lead design reviews, pre-production verification and validation, and production design releases; Design a structural system capa...

2d ago

Go to Apply

Operations Project ManagerServices

KLATencor Corporation • Ann Arbor, MI • 2d ago

Management & Administrative

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, w...

2d ago

Go to Apply

Customer Service Representative

Production Tool Supply • Novi, MI • 3d ago

Management & Administrative

PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of ware...

3d ago

Go to Apply

Logistics Operations Manager

Adecco US, Inc. • Ann Arbor, MI • 3d ago

Management & Administrative

Adecco is assisting a local client recruiting Project Manager opportunities in Onsite environment in San Francisco, CA. This is an excellent opportunity to join a winning culture and get your foot in the door of a compan...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)