Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities This position is located in the Director's Office of the National Institute of Corrections (NIC), Washington, DC. Provides administrative and technical support to the Director, Senior Deputy Director, Executive Assistant, Administrative Officer, and Correctional Program Specialists by implementing office procedures and policies to effectively coordinate and monitor the administrative functions and processes of the Institute. Receives, screens, and routes all incoming mail; receives phone calls, ascertaining the nature of the request and directing calls to appropriate staff or providing information on routine and procedural matters. Assists in the development of new office procedures which enhance the efficiency of workflow within the Director's Office and Institute. Requirements Conditions of Employment U.S. Citizenship is Required. See Special Conditions of Employment Section. Selective Service Requirement: http://www.sss.gov Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1. Meet CTAP or ICTAP eligibility criteria; 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location. See USAJOBS' Career Transition Programs for more information. NOTE: Applicants claiming CTAP or ICTAP eligibility must complete all assessment questions to be rated under the established ranking criteria. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. Qualifications Qualifications: To be considered for the position, you must meet the following qualification requirements. Education: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. OR Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled. Some examples of this qualifying experience are: Experience managing the administrative operations of the office, including enhancing the workflow and office process/operations. Experience recommending changes to administrative policies, devising and installing office procedures and practices to be used by administrative staff in subordinate offices. Experience in receiving, screening and routing incoming mail and telephone calls, ascertaining the nature of the request and directing inquiries to appropriate staff. Experience reviewing outgoing/incoming correspondence for proper grammar, spelling, punctuation and format. Experience utilizing various computer programs to complete complex, technical, or detailed assignments. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities. Your eligibility for consideration will be based on your responses to the questions in the application. Education See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. Additional Information Special Conditions of Employment Section: Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation. All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check. Additional selections may be made if vacancies occur within the life of the certificate. Note: This vacancy announcement has been set to receive the first 50 applications. Therefore on the day the 50th application is received, this announcement will close at 11:59 p.m., Eastern Standard Time. Current Federal Law Enforcement Employees: This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage.