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Assistant Maintenance Supervisor

Avenue5 Residential, LLC • Baltimore, MD • 2h ago

Job Title: Assistant Maintenance Supervisor

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.

Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started.

About the assistant maintenance supervisor position:

We're looking for a talented assistant maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. In addition, the assistant maintenance supervisor is responsible for ensuring compliance to the company risk management program.

Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines

Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair

Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more

Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction

Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement

Assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods

Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property

Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations

Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary

Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times

Foster a positive, active and collaborative relationship with residents, other properties and associated agencies

Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns

Act as mentor to maintenance team

Maintain a professional demeanor and appearance at all times, promoting the same to entire team

Responsible for adhering to all components of the company risk management program

Complete special projects as assigned by maintenance supervisor and/or property manager

Education and Experience:

High school diploma or equivalent is required

Minimum two years of experience in the property management industry or directly related field

Possess general maintenance and carpentry skills

Skills and Requirements:

Must maintain a valid driver's license, clean driving record and current auto insurance is required

Ability to read, write and understand English

Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system

Excellent customer service and interpersonal skills with the ability to relate to others

Strong organizational and time-management skills

Ability to multi-task

Ability to perform basic mathematical functions

Ability to cope with and defuse situations involving angry or difficult people

Ability to maintain confidentiality

Must maintain professional appearance and comply with prescribed uniform policy

Must comply with all safety requirements

Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

Our Core beliefs:

Put people and partnerships first

Empower associates

Focus on solutions

Champion ideas that accelerate success

Deliver proof over promises

Experience our award winning culture:

Top 15 national finalist on the Best Places to Work Multifamily

Certified as a Great Place to Work® since 2017

Listed as one of the Best Workplaces in Real Estate

Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal

Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List

We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

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