Summary The Greater Los Angeles VA Healthcare System is recruiting a Visual Information Specialist located within the Office of Communications and External Affairs. This role requires producing multimedia materials including graphics, photography, video, and visual communication products. Also provides support in branding, messaging, and information delivery through high-quality visual materials, technical expertise, project coordination, and creative design solutions. Responsibilities Duties include, but are not limited to: Designs and produces printed materials such as manuals, pamphlets, brochures, and handbooks using established graphic design principles. Develops layout and design concepts for internal and external communication products, including reports and newsletters. Selects appropriate media, formats, and production methods based on deadlines, reproduction needs, and customer requirements. Creates multimedia digital outputs using computer graphics software and various printing technologies. Produces visual comps and mock-ups incorporating effective typography, layout, and design to convey clear visual messages. Prepares proof layouts for customer review, ensuring effective organization of text, imagery, and white space. Meets with customers to plan multimedia projects, gather requirements, coordinate assignments, and conduct post-project evaluations. Performs photographic work using digital, studio, and clinical equipment for medical, scientific, public relations, and documentation purposes. Photographs specialized subject matter using advanced lighting, imaging, and technical techniques. Coordinates, tracks, and reports visual media production data to support workflow analysis and project planning. Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: This position may be authorized for Ad-hoc telework per supervisor's discretion and VA approved guidelines Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not Required Position Description/PD#: Visual Information Specialist/PD12809O Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Must be proficient in written and spoken English. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/01/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements (IOR): A. Education: A bachelor's degree or higher in a field related to the work of the position, such as commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or another closely related field. OR B. Experience: Experience that demonstrates the required artistic and technical skills necessary to design, lay out, and produce visual communication products. Examples include creating illustrations, graphics, layouts, or other visual materials that effectively communicate information. Applicants must meet the IOR in addition to the grade-level specialized experience requirements shown below. GS-11 Specialized Experience: I possess one full year of specialized experience equivalent to the next lower grade level (GS-9). NOTE: Specialized experience includes, but is not limited to: Planning and producing complex visual information products such as advanced graphics, multimedia presentations, or high quality photographic content. Developing original visual concepts and translating them into digital or print materials with minimal supervision. Managing visual communication projects, advising clients, and ensuring adherence to visual design standards. Creating and editing professional grade photographic, video, or digital media products using advanced software and equipment. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR, Combination: A combination of successfully completed graduate education and specialized experience may be used to meet the total qualification requirements. Only graduate education in excess of the first 36 semester hours (beyond a master's level) may be combined with specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires sitting behind a drafting table, work surface, sitting for long periods at a computer workstation in front of a computer display, standing, continuous typing on a computer. It also requires the employee to distinguish shades of colors and black/white tones and the ability to perceive and sense color hues and chroma accurately. The work in photography requires sitting behind a copy stand, standing, kneeling, crawling, bending, climbing stairs, lifting, pushing, balancing, stooping, reaching, climbing ladders, carrying camera bags filled with photographic equipment, loading audiovisual equipment onto motor vehicles and carts, climbing stairs with audiovisual and photographic equipment. Some equipment may weigh up to 75 pounds and will require heavy lifting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
