Consumer Loan Resolution Specialist - Credit Resolution

WesBanco Bank • Ellwood City, PA • 4h ago

SUMMARY:

Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts.

Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts.

Determines reason for non-payment.

Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account.

Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account.

Prepares necessary documentation for modifications, extensions, and file evaluation.

Negotiates payment arrangement with borrower(s).

Maintains detailed tracking log on all accounts as you work through the collection process.

Processes GL and Payment Tickets as applicable when payment is received.

Researches and resolve billing and/or payment disputes on assigned accounts.

Verifies "Proof of Insurance" for collateralized loans as needed.

Orders appraisals when appropriate.

Analyzes loan/collateral file to make recommendation for appropriate action.

Reviews personal credit and asset reports to make recommendations as to appropriate strategy.

Organizes and prepare files to be referred for repossession and/or foreclosure.

Makes appropriate file notations for all correspondence and any other events to Intellect system.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Professional appearance and demeanor, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

Possess effective organizational skills and ability to handle detail-oriented work with promptness.

Ability to work in a fast-paced environment.

Ability to research problem situations and recommend appropriate action.

High school diploma or General Education Degree (GED).

One year of related experience or training preferred.

WesBanco is an Equal Opportunity, AA Employer. EOE//Disabled/Veteran

Similar Jobs

Relationship Banker

First National Bank • New Castle, PA • 4h ago

Finance, Accounting & Banking

Primary Office Location: 2353 Harlansburg Road. New Castle, Pennsylvania. 16101. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Retail Reports to: Varies...

4h ago

Go to Apply

Relationship Banker

First National Bank • Seven Fields, PA • 2d ago

Finance, Accounting & Banking

Primary Office Location: 540 Northpointe Circle. Seven Fields, Pennsylvania. 16046. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Retail Reports to: Var...

2d ago

Go to Apply

Ops & SCM Finance Senior Analyst

Eaton Corporation • Moon Township, PA • 2d ago

Finance, Accounting & Banking

Eaton's ES AMER HQ division is currently seeking a Ops & SCM Finance Senior Analyst. The expected annual salary range for this role is $86000 - $126000 a year. Please note the salary information shown above is a gene...

2d ago

Go to Apply

Lead Commercial Finance Partner

Eaton Corporation • Moon Township, PA • 2d ago

Finance, Accounting & Banking

Eaton's ES AMER ESS division is currently seeking a Lead Commercial Finance Partner. The expected annual salary range for this role is $97000 - $143000 a year. Please note the salary information shown above is a general...

2d ago

Go to Apply

Floating Relationship Banker

First National Bank • Seven Fields, PA • 4d ago

Finance, Accounting & Banking

Primary Office Location: 540 Northpointe Circle. Seven Fields, Pennsylvania. 16046. Join our team. Make a difference - for us and for your future. Position Title: Floating Relationship Banker Business Unit: Retail Report...

4d ago

Go to Apply

Accounting Manager

Robert Half • Aliquippa, PA • 5d ago

Finance, Accounting & Banking

Description We are seeking an experienced Accounting Manager to support a contract-to-hire opportunity. This role is ideal for a detail-oriented individual who can lead core accounting activities, maintain accurate repor...

5d ago

Go to Apply

Financial Solutions Sales and Service Manager

First Commonwealth Bank • Monaca, PA • 1w ago

Finance, Accounting & Banking

As a First Commonwealth Sales & Service Manager you will live out our Mission to improve the financial lives of our neighbors and their businesses. You understand the importance of the customer experience, and the ro...

1w ago

Go to Apply

Senior Accountant

Pittsburgh Paints Company • Cranberry Township, PA • 1w ago

Finance, Accounting & Banking

Description We are seeking a skilled and dependable Senior Accountant to join our finance team. The ideal candidate will have experience in accounting (specifically in leases and fixed assets), a strong understanding of...

1w ago

Go to Apply

Director, Engineering Finance - ES-A

Eaton Corporation • Moon Township, PA • 1w ago

Finance, Accounting & Banking

What you'll do: Eaton Corporation is seeking an Engineering Finance Director to join our team. This role can be based in Moon Township, PA or Cleveland, OH, with flexible remote work available near any Eaton location acr...

1w ago

Go to Apply

Product Owner, Operations Finance

Eaton Corporation • Moon Township, PA • 1w ago

Finance, Accounting & Banking

Eaton's Corporate Sector division is currently seeking a Product Owner, Operations Finance. The expected annual salary range for this role is $97000 - $143000 a year. Please note the salary information shown above is a g...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)