Job Title: Accounts Receivable Specialist
Job Description
The Accounts Receivable Specialist plays a key role in maintaining accurate and detailed accounts receivable records while representing the organization in a professional and courteous manner. Under the direction of the Credit and Collections Supervisor or Manager, this role focuses on researching customer accounts, performing account reconciliations and analytics, resolving billing issues, and cleaning up aged accounts. The specialist works closely with internal departments, field personnel, and external partners to ensure timely resolution of credits, unapplied and misapplied cash, disputes, and other receivables-related issues.
Responsibilities
Ensure the accuracy and completeness of all accounts receivable records.
Research and reconcile all open issues, including credits, unapplied cash, misapplied cash, and disputes.
Clean up aged accounts and verify that outstanding balances are accurate and properly documented.
Investigate and resolve billing issues, ensuring they are handled correctly and in a timely manner.
Communicate with field personnel regarding past due invoices, disputes, and account status updates.
Prepare and send customer correspondence, including letters and statements, via mail or fax.
Communicate account changes and updates to the appropriate internal departments to maintain accurate records.
Place and release customer account holds in accordance with established guidelines and policies.
Collaborate with collection agencies by assigning accounts, responding to inquiries, and providing necessary documentation.
Provide management with regular status updates on past due accounts and collection efforts.
Work effectively in a structured environment while collaborating with a diverse workforce.
Manage multiple tasks and shifting priorities while maintaining accuracy and attention to detail.
Perform other essential duties and special projects as assigned by the supervisor.
Essential Skills
2+ years of accounts receivable or collections experience in a mid-sized company.
2+ years of business-to-business (B2B) accounts receivable or collections experience.
Proven experience with account reconciliations and resolving discrepancies.
Strong analytical and research experience specifically related to B2B accounts receivable and collections.
Demonstrated research abilities in reviewing customer accounts, identifying issues, and resolving matters.
Comfortable working extensively with Microsoft Excel, including formulas, VLOOKUP, Pivot Tables, and related functions.
Working knowledge of Microsoft-based systems, including Word, Excel, and Outlook.
Excellent oral and written communication skills with a professional tone.
Strong problem-solving skills and the ability to make quick and accurate decisions.
Strong interpersonal skills to effectively communicate with customers, vendors, employees, and leadership.
Ability to manage multiple tasks with changing priorities in a fast-paced environment.
Capacity to work under pressure and adapt to an ever-changing environment.
High school diploma or equivalent.
Ability to @type at least 35 words per minute.
Ability to be on the phone for up to 90% of the workday.
Basic proficiency with spreadsheets, internal systems, and document management tools.
Ability to work independently in a project-driven environment.
Professional communication skills, both written and verbal.
Additional Skills & Qualifications
Previous accounts receivable experience with a focus on business-to-business customers.
Experience within distribution or manufacturing environments is preferred.
Experience with deductions or skip tracing.
Strong customer service orientation with the ability to handle inquiries courteously and efficiently.
Experience performing data entry, clerical tasks, and administrative support related to accounts receivable.
Comfort working in a structured environment with a diverse team.
Work Environment
This position operates in a structured office environment with standard business hours from 8:00 a.m. to 4:30 p.m. The schedule includes two 15-minute breaks and a 30-minute lunch period. The role involves extensive phone work, with up to 90% of the workday spent on calls, and frequent use of computers, Microsoft Excel, Word, Outlook, and internal systems for account research, reconciliations, and documentation. The environment supports a diverse workforce and emphasizes professionalism, accuracy, and collaboration while working on project-driven tasks and managing multiple priorities.
Job Type & Location
This is a Contract position based out of Murfreesboro, TN.
Pay and Benefits
The pay range for this position is $25.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Murfreesboro,TN.
Application Deadline
This position is anticipated to close on Jul 3, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
