Education Coordinator
Date Posted: Jun 26, 2026
Requisition ID: 479901
Location:
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Insurance (IDOI):
The purpose of the Indiana Department of Insurance is to protect Hoosiers as they purchase and use insurance products to keep their assets and their families from loss or harm. Consumers may need assistance with certain claim situations or just help in understanding how their policies work. Our other primary obligation is to monitor the financial solvency of the insurance companies domiciled in Indiana so that the legal promises made in insurance policies are honored. To these ends, our Department staff is committed to providing exceptional customer service for both our consumers and our companies, and to maintain a fair and objective viewpoint as we examine each issue and circumstance within our jurisdiction.
Role Overview:
This position serves as the Education Coordinator within the Agency Service Division of the Indiana Department of Insurance (IDOI). The Education Coordinator is charged with the responsibility of maintaining the policies and procedures for insurance pre-licensing education and continuing education (CE) course provider applications, preparations and administration of monthly IDOI Education Advisory Council meetings, issuing course renewal invoices and approval/denial letters, and communications with insurance education providers as to the rules, policies and procedures governing education providers. This position is also charged with conducting CE audits for resident insurance agents and adjusters that are not in compliance with Indiana CE rules.
This is the lead position in Agency Services for processing and approving resident and non-resident CE credit hours submitted to IDOI electronically through Sircon for all license @types to include: producers/agents, independent adjusters, public adjusters, navigators, and bail/recovery. Works with system vendor, Sircon, in troubleshooting any system errors, addressing any education provider concerns, and implementing any system or process improvements.
The position also conducts audits of classroom and self-study CE courses to ensure material is delivered as approved and course structure and processes meet state requirements as provided in IC 27-1-15.6, IC 27-1-15.7, 760 IAC 1-40, 760 IAC 1-50, the IDOI Education Advisory Council Policy Manual, and other IDOI policies.
Salary:
The salary for this position traditionally starts at $31,668.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.
A Day in the Life:
??The essential functions of this role are as follows:
Provides a wide range of administrative assistance to a department or division of a state agency.
Acts as liaison between program or department administration, state agencies, and interested parties.
Provides routine policy interpretation and related decisions to interested parties.
Researches and prepares various reports for supervisor.
Prepares and processes correspondence and verbally communicates with the public or other agency representatives. Directs incoming correspondence to the appropriate individual.
Reviews and inspects incoming documents for accuracy, completeness, and to ensure compliance with applicable federal, state, and local rules and regulations. Obtains necessary approvals if needed.
Provides technical guidance and composes manuals for agency personnel.
Coordinates clerical and administrative functions.
?The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. ?
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
General knowledge of office administrative functions, theories, and principles.
Working knowledge of research techniques and report composition.
Working knowledge of functions of other departments and agencies and their impact on the department.
Effective written and verbal communication skills.
Attention to detail and proofreading skills.
Organizational skills with the ability to prioritize tasks effectively and multitask.
Ability to use Microsoft Office Suite (Word, Excel, Outlook).
Ability to analyze procedures and policies and writes procedural manuals to recommend improvements.
Ability to coordinate the work of the section staff.
Ability to maintain cooperative work relationships.
A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 3 years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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