Customer Service Specialist

Sherwin-Williams • Palmyra, PA • 3h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #3342, located at:22 N Londonderry Sq Palmyra, PA 17078.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

account manager ii

FEDEX CORPORATION AND SUBS 12 • Lancaster, PA • 4h ago

Management & Administrative

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and...

4h ago

Go to Apply

Regional Sales Manager-Sundyne

Honeywell • Harrisburg, PA • 5h ago

Management & Administrative

Honeywell is currently seeking a highly motivated and experienced Regional Sales Manager to lead the sales distribution team in North America. The Regional Sales Manager must be comfortable supporting their team in selli...

5h ago

Go to Apply

Area Sales Manager, US Pest

Rentokil North American Pest Control • Harrisburg, PA • 5h ago

Management & Administrative

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an...

5h ago

Go to Apply

Outbound Operations Manager, Supply Chain - R26_0000020966

GENUINE PARTS COMPANY • Manheim, PA • 5h ago

Management & Administrative

Manheim, PA, USA Full time R26_0000020966 Job Summary The Outbound Operations Manager is a strategic leader that oversees the successful implementation of outbound operations for their respective center location. Reporti...

5h ago

Go to Apply

Inbound Operations Manager, Supply Chain - R26_0000020964

GENUINE PARTS COMPANY • Manheim, PA • 5h ago

Management & Administrative

Manheim, PA, USA Full time R26_0000020964 Job Summary The Inbound Operations Manager is an energetic leader that oversees strategic implementation of inbound operations for their respective distribution center location....

5h ago

Go to Apply

Operations Manager

NRG Energy, Inc. • Lebanon, PA • 6h ago

Management & Administrative

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We...

6h ago

Go to Apply

Formulary Operations Management Professional 2

Humana • Harrisburg, PA • 7h ago

Management & Administrative

Become a part of our caring community The Formulary Operations Management Professional 2 provides operational leadership for build, maintenance, submission, and updating of formularies and drug lists. The Formulary Opera...

7h ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Aerotek • Harrisburg, PA • 1d ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

1d ago

Go to Apply

Customer Service Representative

Crash Champions • Lancaster, PA • 1d ago

Management & Administrative

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp...

1d ago

Go to Apply

Territory Account Manager

EquipmentShare • Camp Hill, PA • 1d ago

Management & Administrative

Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built b...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)