ADMINISTRATIVE SPECIALIST

Bureau of Naval Personnel • Annapolis, MD • 1h ago

Summary You will serve as a ADMINISTRATIVE SPECIALIST in the US NAVAL COMMUNITY COLLEGE. Responsibilities You will analyze student and program data to identify trends affecting enrollment, retention, and completion outcomes. You will develop data validation procedures to ensure accuracy and usability of institutional data. You will produce performance reports and data dashboards to track key program metrics and inform leadership decisions. You will facilitate cross-functional meetings with internal teams and Partner Institutions to coordinate program and technology improvements. You will translate stakeholder feedback and data findings into recommendations for process and technology enhancements. You will resolve escalated data discrepancies and student cases with Partner Institutions to meet established service level agreements. You will update standard operating procedures and service level documentation to maintain consistency and compliance across programs. You will collaborate with information technology and data teams to implement and test system enhancements. You will evaluate emerging education technologies to recommend scalable solutions that improve student outcomes. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Analyzing and managing statistical data and processes in a postsecondary academic institution; 2) Managing the data informed adult learning program (Salesforce Education and Data Architecture); 3) Reviewing incoming data to ensure accuracy, usability and accessibility; 4) Developing and producing reports and data dashboards for program metrics; 5) Developing written materials; (i.e. standard operating procedures, handbooks, policies, knowledge management articles, and reports); 6) Producing reports such as Salesforce Reports/CRM, Power Bi, and other analytic tools (e.g. Tableau). Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Relocation expenses (i.e. PCS) may be authorized in accordance with applicable travel regulations. Recruitment incentives may be authorized to eligible new hires. Relocation incentives may be authorized. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

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