Job Title: Registered Nurse - Outpatient Orthopedic Clinic
Job Description
This outpatient Registered Nurse role supports a busy orthopedic clinic by coordinating patient scheduling, managing high call volumes, and providing clinical triage in a collaborative, patient-centered environment. The position focuses on delivering high-quality care through efficient use of electronic medical records, clear communication with patients and clinical staff, and consistent support of a predictable daytime schedule.
Responsibilities
Schedule patient appointments accurately and efficiently to support a high-volume orthopedic practice.
Answer incoming phone calls promptly and professionally, providing clear information and support to patients and caregivers.
Perform clinical triage over the phone, assessing patient needs, prioritizing concerns, and directing patients to appropriate levels of care.
Assist with insurance verification processes to help ensure accurate billing and a smooth patient experience.
Use the Epic electronic health record system to document patient interactions, update medical records, and support clinical workflows.
Support electronic medical record (EMR) and electronic health record (EHR) workflows, maintaining accurate and up-to-date patient information.
Assist with rooming patients as needed, including preparing exam rooms and supporting clinicians in delivering care.
Collaborate closely with physicians, advanced practice providers, and support staff in a team-based, outpatient setting.
Provide patient-centered communication that emphasizes compassion, respect, and clear explanations of care plans.
Help manage higher patient and call volumes on Mondays and Fridays by prioritizing tasks and maintaining organized workflows.
Participate in a collaborative, community-based care model that supports consistent, high-value care delivery.
Contribute to a positive clinic culture by demonstrating professionalism, reliability, and a commitment to continuous improvement.
Essential Skills
Active Registered Nurse (RN) license in the state of Connecticut.
Demonstrated experience with triaging patients, including telephone triage in an outpatient or similar setting.
Epic electronic health record experience (required).
Proficiency using electronic health records (EHR) and electronic medical records (EMR) systems.
Experience scheduling patients in a clinical or outpatient environment.
Experience answering high volumes of patient phone calls in a professional healthcare setting.
Ability to support patient rooming workflows in an outpatient clinic.
Strong communication and interpersonal skills to work effectively with patients, clinicians, and support staff.
Ability to manage multiple tasks in a busy clinic environment while maintaining accuracy and attention to detail.
Additional Skills & Qualifications
Experience in an outpatient or orthopedic clinic environment is beneficial.
Experience in inpatient care may be valuable, especially for candidates seeking improved work-life balance and reduced burnout.
Comfort working in a collaborative, team-based care model with physicians, advanced practice providers, and support staff.
Interest in building long-term patient relationships in a community-based outpatient setting.
Motivation to grow professionally within a large, established health system that offers career development opportunities.
Ability to adapt to predictable daytime schedules while remaining flexible for clinic needs.
Work Environment
This role is based in a busy orthopedic office in Milford, CT, within a community-focused, outpatient setting. The clinic operates typical daytime hours, generally from 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM, with some flexibility available based on clinic needs. Mondays and Fridays are the busiest days, with higher call and patient volumes. The environment emphasizes team-based, patient-centered care, with close collaboration among physicians, advanced practice providers, nurses, and support staff. The clinic uses the Epic electronic health record system and relies heavily on electronic medical records and digital workflows. The culture supports work-life balance with predictable schedules, opportunities for career growth, and access to comprehensive benefits such as paid time off, retirement plans, and tuition reimbursement. The setting is professional and fast-paced, focused on delivering high-quality, compassionate orthopedic care in a stable, well-supported outpatient practice.
Job Type & Location
This is a Contract position based out of Milford, CT.
Pay and Benefits
The pay range for this position is $34.00 - $47.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milford,CT.
Application Deadline
This position is anticipated to close on Jul 7, 2026.
About Actalent
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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
