Program Coordinator

Journey to Healing • Highland Park, MI • 1h ago

Position Summary

Journey to Healing, Inc. is seeking a highly organized and mission-driven Program Coordinator to support the implementation, coordination, and monitoring of mental health, wellness, prevention, and community-based programs. The Program Coordinator serves as a liaison between participants, staff, community partners, and leadership to ensure programs operate efficiently and achieve intended outcomes.

This position oversees day-to-day program operations, participant engagement, documentation, reporting, scheduling, and compliance activities while supporting the agency's commitment to trauma-informed, culturally responsive, and participant-centered services.

Essential Duties and Responsibilities

Coordinate the daily operations of assigned programs and initiatives

Develop and maintain program schedules, calendars, and activity plans

Monitor participant enrollment, attendance, engagement, and retention

Support participant intake, registration, referrals, and follow-up processes

Maintain program records, documentation, and required reports

Track program outcomes, performance measures, and deliverables

Assist with grant implementation, data collection, and reporting requirements

Coordinate communication with participants, families, referral sources, and community partners

Support recruitment, outreach, and community engagement efforts

Assist with planning and implementation of workshops, support groups, events, and special initiatives

Monitor program supplies, resources, and operational needs

Provide supervision and guidance to program assistants, interns, volunteers, and facilitators as assigned

Collaborate with clinical and administrative staff to ensure quality service delivery

Participate in staff meetings, trainings, and quality improvement activities

Perform additional duties as assigned to support organizational goals

Qualifications

Preferred Qualifications

Bachelor's degree in Social Work, Psychology, Human Services, Public Health, Education, Nonprofit Management, Business Administration, or a related field preferred

Minimum of two years of experience in program coordination, behavioral health, education, nonprofit management, healthcare, or community-based services preferred

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