Summary This position is assigned to the Enrollment Eligibility Division (EED), Health Eligibility Center (HEC), Smyrna, GA. The Health Eligibility Center is responsible for support of the Veteran' health care eligibility and enrollment system, providing oversight of VA's health care application process, and ensuring eligibility and enrollment determinations for VA health care are rendered consistent with statutory, regulatory and administrative treatment authorities. Responsibilities Duties include, but are not limited to: Utilizes subordinate supervisors in carrying out the work of the Division. Makes decisions on work problems presented by subordinate supervisors, peers, employees of the Division and management at all levels of the organization. Exercises significant responsibility in dealing with officials of other organizations or units, and in advising higher level management officials concerning the program directed. Assures reasonable equity among work sections of performance standards and rating techniques developed by subordinates. Evaluates subordinate supervisors and serves as the reviewing official on evaluations of non-supervisory employees rated by them. Makes or approves selections for subordinate supervisory and non-supervisory positions. Hears and resolves group grievances or serious employee complaints. Reviews and approves serious disciplinary actions involving non-supervisory subordinates. Makes decisions on non-routine, costly, or controversial training needs and requests related to employees of the unit. Approves expenses related to within grade increases, overtime, and employee travel. Recommends awards or bonuses for supervisory and non-supervisory personnel and changes in position classification, subject to approval by higher level officials, supervisors, or others. Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production, promotes team building, and improves business practices. Develops and implements policies and procedures relating to programs, activities or functions for which the Division has responsibility. Evaluates programs against short and long range objectives. Develops, maintains and monitors integrated reporting systems affecting programs through the Division. Forecasts and estimates program requirements and prepares programmatic reports, justifications, charts, graphs, statistical and narrative data, etc. for presentations and briefings. Work Schedule: Full-time, Monday-Friday, 8 hour shift between 6:45 am - 7:15 pm. Remote: This position is not authorized for Remote work. Telework: This position may be authorized for Telework. Telework eligibility will be discussed during the interview process. (ad hoc only) Virtual: This position is not authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Supervisory Management & Program Analyst/PD014710 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1) Skill to plan, organize and direct subordinate staff. 2) Experience with laws, VA regulations and guidelines relating to Veterans' eligibility for various medical and non-medical benefits. 3) Skill in organizational assessment and objective attainment; to improve management processes. 4) Experience with agency program goals & objectives; evaluating program accomplishments within the Agency. 5) Experience with utilizing Privacy Act (PA) and Freedom of Information Act (FOIA) requirements obtained from Veterans' medical records for use by the HEC. 6) Prepare and present recommendations and solutions to high level managers regarding complex issues based on analysis and evaluation; utilizing reports, proposals, charts, and graphs. 7) Experience in the budgetary process as it relates to planning, implementing, and controlling program operations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
