Warehouse Manager

Illinois Tollway • Downers Grove, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13546529

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service for our customers. Whether it\'s I-PASS, theMove IllinoisProgram, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the Warehouse Manager is responsible for the overall leadership, management, and strategic direction of the Tollways Central Warehouse Operations. This role ensures efficient inventory and asset management, timely order fulfillment and delivery, effective facility operation, and compliance with agency policies and goals. The Warehouse Manager works collaboratively across departments and external vendors to support operational efficiency and service excellence throughout the agency.

The Warehouse Manager reports to the Deputy Chief of Facilities & Fleet and the General Manager of Quality Control and Oversight. The following positions report directly to the Warehouse Manager: Warehouse & Materials Distribution Supervisor, Inventory Control Auditor, Messenger Services Supervisor, Warehouse Asset Manager, Inventory Planner, Clothing Room Supervisor, and the Property Control Manager. The Warehouse Manager will manage eight (8) direct reports and indirectly supervise a staff of approximately sixteen (16).

Essential Job Functions

The Warehouse Manager provides the Tollway with Central Warehouse operations support including inventory and asset management, audits, order and delivery expeditions, a delivery route system, and facility management. The Warehouse Manager will interact with every department within the agency as well as outside vendors.

Train and develop inventory management and warehouse staff to operate efficiently in a customer service-oriented environment.

Provide leadership and direction to the Tollways Central Warehouse Operations team on inventory control, asset management, audits, order processing, delivery logistics, and facility management.

Develop, implement, and maintain warehouse policies, procedures, and operational standards aligned with Tollways goals and requirements.

Oversee inventory planning, asset tracking, property control, and materials distribution to ensure accuracy, accountability and regulatory compliance.

Manage and optimize delivery routes and distribution systems to ensure timely and cost-effective service.

Coordinate with external vendors and suppliers to support procurement, deliveries, and inventory needs.

Conduct regular meetings with supervisory staff to review performance, address challenges, and ensure coordination across all warehouse functions.

Monitor operational performance, identify opportunities for process improvements, and implement efficiencies to enhance service delivery.

Ensure compliance with applicable policies, safety standards and regulatory requirements.

Manages department requests utilizing Central Warehouse materials, supplies, and services to meet the operational needs of the Tollway.

Develop and implement policies and procedures for inventory and asset management providing control and accountability for purchases made by the Tollway.

Develop and administer procedures for use by the Central Warehouse when responding to vendor problems and inquiries as to improving relationships and providing better service to the Tollway.

Evaluates and analyzes the materials and inventory levels supported by Central Warehouse operations for determining stock performance and customer satisfaction.

Coordinate and manage service interruptions associated with the annual physical inventory audit including unscheduled internal and external audits. Results of these audits are evaluated in determination of the Warehouse Managers ability to master effective inventory control management.

Prepare bid analyses and award recommendations for commodities and services.

Administer and coordinate the performance of annual physical inventory counts and asset audits at all Tollway remote locations. The Warehouse Manager is responsible for improving accountability as it pertains to inventory control and documentation.

Demonstrates the ability to effectively respond to daily disrup

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