Job Posting End Date
07-04-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) and, when prepared by the business unit, are described separately on an addendum to this position description.
Job Description
What you will be doing -
Major responsibilities: Under limited supervision, compose, prepare, review, and process documents requiring independent analysis, sound judgment, and a thorough working knowledge of company and Supply Chain procedures. Coordinate shipping and logistics support, including carrier label creation and weekly invoice processing, third-party freight portal entries and BOLs, and Smartsheet tracking of material transfers and high-value freight loads. Enter requisitions for material issued from the RDC and process purchase requisitions, purchase orders, and payment requests, monitoring each through completion. Manage invoice and financial tracking activities across our inventory management system and reporting software along with Power BI dashboards - researching discrepancies and entering discrepancy cases as needed. Maintain recurring reports and trackers, process bi-weekly time entry, call-out updates, and monthly expense reports. Establish and maintain electronic and physical filing systems and lead end-of-year archival, vacation calendar preparation, and storeroom order/delivery documentation. Respond to customer, vendor, and public inquiries through resolution, and maintain confidentiality of company matters and proprietary data at all times.
Communication and interpersonal skills: Effectively and clearly communicates instructions, ideas, and Supply Chain procedures and policies to customers, vendors, employees, supervisors, and managers in person, by telephone, or through written and electronic means (Outlook, Microsoft Teams, SharePoint). Serves as a central point of contact between RDCs, storerooms, vendors, and internal customers - sharing vendor information, communicating shipment details, engaging carriers on special and rush requests, and distributing schedule and process updates. Captures and distributes meeting minutes for leadership, coordinates conference room scheduling, and supports on-boarding for new employees. Works effectively as a team member within the department and, due to demonstrated knowledge and expertise, regularly participates on cross-functional and inter-departmental teams and initiatives.
Customer focus: Anticipates the needs of internal customers, management, and the department; proactively recommends procedure revisions and efficiencies that improve customer service, material flow, and administrative throughput. Ensures monthly Smartsheet inputs are complete by established deadlines for Sr. Admin roll-up, and that administrative inputs to Supply Chain KPIs (e.g., Material Fill Rate, On-Time Delivery, Cycle Count Accuracy, Excess Inventory reduction) are timely and accurate. Monitors and orders office, breakroom, and warehouse supplies. Serves as a knowledgeable point of contact for facility access, temporary badging, new badge requests through Security Operations Center and the security phone.
Problem solving, initiative, and use of technology: Uses independent judgment, initiative, and knowledge of department and company goals to accomplish work assignments with minimal direction. Reviews, initiates, and recommends corrective actions or improvements to administrative practices, leveraging specific tools such as Maximo, Smartsheet, Cognos, Celonis, PeopleSoft, Power BI, Workday, AEP NOW, and carrier portals to streamline tracking, reporting, and reconciliation. Effectively uses AI tools - including Microsoft 365 Copilot - to draft and refine communications, summarize meetings, build and analyze reports, automate recurring tasks, and surface insights that accelerate decision-making and reduce manual effort. Researches and resolves invoice discrepancies independently, documenting to the internal tracker and invoice log, and escalating only when vendor or SCC engagement is required. Informally recruits subject-matter experts inside and outside of the department to resolve administrative, clerical, and technical issues, and provides guidance and informal direction to peers and newer administrative staff as appropriate to the Sr. level.
What we are looking for -
Education requirements are listed below:
High school graduate or GED.
Work Experience requirement listed below:
3-4 years of related experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills.
Demonstrated proficiency with computers and the use of office-oriented software products.
What you will get -
SG 04 Administrative Assistant Sr. pay starting between $26.00/hour and $32.49/hour.
n addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-004
Compensation Range:
$25.99 - $32.49
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
