Driver Services Specialist 2026-01612
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Driver Services Specialist 2026-01612
Salary
$23.21 - $25.79 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-01612
Department
Department of Transportation
Division
Department of Transportation
Opening Date
06/24/2026
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BADS05
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is seeking a Driver Services Specialist for our Driver Compliance section in Cheyenne. This position positively affects public safety on our roads and highways by completing driving records , hearing/record review requests, issuing probationary licenses and ensuring safe drivers are licensed by reviewing medical, vision, re-exam evaluations.
Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only nine states with no state income tax.
This position offers:
$2,000 Hiring Bonus See notes for eligibility
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities
and MUCH MORE! Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: compensationcalculator.wyo.gov
Human Resource Contact: 307-777-4423.
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.
Review and evaluate medical, vision and disabled placard documents to determine appropriate actions.
Review and schedule re-examinations to evaluate driving abilities.
Review documents for record reviews to determine eligibility for limited driving privileges, prepare legal files for Administrative Hearings and issue probationary licenses.
Review and analyze audit reports to maintain accuracy and driving records.
Review and process driving record requests.
Review implied consents and DWUI documents to determine appropriate actions.
Collect, balance and transmit all transactions received.
Answer questions from the public, courts, attorneys, law enforcement and other DMVs via phone, email and mail.
Maintain confidential Personal Identifying information.
Draft correspondence to clients.
Scan and index documents into document storage system
Assist in all Driver Services areas as needed, including training.
Qualifications
PREFERENCES:
Preference will be given for intermediate skill level using Microsoft Word, Excel, Google Drive, Google Calendar and a database.
KNOWLEDGE:
Knowledge of Wyoming State Statutes and Rules and Regulations for specialized areas.
Knowledge of department rules, regulations, policies and procedures.
Knowledge of personnel rules.
Knowledge of medical, physical, visual, mental and alcohol conditions as they pertain to driving.
Knowledge of the @types of licenses to be issued relative to the weight of the vehicle.
Knowledge of Federal Motor Carrier Safety Regulations.
Skills in excellent customer service.
Skill in effective interpersonal, oral and written communications.
Skill in use of Microsoft Word, Excel and Google Suite.
Skill in decision making.
Skill in keyboarding with proficiency and report writing.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business)
OR
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Primarily in office environment, sitting and computer use.
NOTES:
FLSA: Non-Exempt
The Wyoming Department of Transportation is a Drug-Free Workplace.
The successful applicant will be subjected to a thorough background/fingerprint investigation.
The successful applicant must have a valid driver license.
E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.uscis.gov/e-verify) , including your rights and responsibilities.
**Qualifying eligibility and criteria for the hiring bonus
Acceptance of a permanent full-time non-exempt/exempt position posted for public recruitment
Temporary employees accepting a full-time or part-time permanent position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
Supplemental Information
Wyoming Department of Transportation
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .