Airport Agent - MCW

SkyWest Airlines • Mason City, IA • 15h ago

About SkyWest

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers.

SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America's Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.

While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!

As a SkyWest employee, you'll enjoy a variety of benefits

Worldwide flight benefits for you and your family

401(k) match

Profit sharing

Working in a great team atmosphere

The potential to advance within the company

Shift-trade flexibility

Primary Job Duties

Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.

Responsibilities

Load/unload customer luggage, airfreight, and company mail on/off aircraft

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner

Escort passengers and special-needs customers safely and courteously

Marshal aircraft in and out of the ramp area

This position requires you to work outside in all weather conditions

Service aircraft as needed

Other duties as assigned

Minimum Requirements

18 years of age or older

Possess a valid, unrestricted state-issued driver's license

Have a high school diploma or GED

Pass a background check and drug screening

Legally authorized to work in the United States without sponsorship

Basic knowledge of fundamental computer programs for record-keeping and baggage routing

Lift 50 lbs. with or without reasonable accommodation

Adaptability to changing priorities and time management skills

Strong teamwork and collaboration skills

This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays

This is a part-time position, starting at $14.50 per hour

Physical and Other Requirements

This is not a Department of Transportation safety-sensitive position

Please complete the online application. Qualified applicants will be contacted.

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.

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