Representative - Customer Service

WESCO • Santa Fe Springs, CA • 1h ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.

Process payments for cash account customers.

Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent required

Associates' Degree (U.S.)/College Diploma (Canada) preferred

2-4 years of relevant experience

Solid interpersonal skills that allow one to work effectively in a diverse working environment

Able to effectively communicate both verbally and in writing

Able to work well under pressure

Strong attention to detail

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Computer literate, including effective working skills of MS Word, Excel, and e-mail

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ?

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ?

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!?

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.?

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.?

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

WESCO

Go to Apply

Share this job

Similar Jobs

Project Manager - Operations

Robert Half • Downey, CA • 1h ago

Management & Administrative

Description We are looking for an experienced Project Manager - Operations to lead a complex enterprise platform deployment for a public sector organization in Los Angeles, California. This Contract position will drive p...

1h ago

Go to Apply

Customer Service Representative

Robert Half • Tustin, CA • 1h ago

Management & Administrative

Description We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract op...

1h ago

Go to Apply

Account Manager

Messer North America, Inc. • Los Angeles, CA • 3h ago

Management & Administrative

Description Position Summary: As one of our Account Managers, you will be a key contributor to increasing territory profitability and revenue through an in depth understanding of your territory consisting of bulk gases a...

3h ago

Go to Apply

Territory Sales Manager

Fresenius Medical Care • Culver City, CA • 3h ago

Management & Administrative

This position will support our Culver City, CA surgery center. ESRD and PAD center. Daily driving within 20 mile radius of Culver City. Ideal candidate can be clinical and looking to get into sales or can come from healt...

3h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Culver City, CA • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Chino Hills, CA • 4h ago

Management & Administrative

4h ago

Go to Apply

Manager, Starship Indirect Supply Chain

SpaceX • Hawthorne, CA • 4h ago

Management & Administrative

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss...

4h ago

Go to Apply

SAP Supply Chain Consultant, EHS - Mid-Market (Private Cloud)

Accenture • Culver City, CA • 4h ago

Management & Administrative

We Are: Accenture has established a unified, public-cloud-first strategy for the Mid Market segment, designed to maximize SAP Cloud adoption and deliver rapid, outcome-led transformation. The strategy is structured aroun...

4h ago

Go to Apply

Supply Chain/Source-to-Pay Senior Manager

Accenture • Culver City, CA • 4h ago

Management & Administrative

We Are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where...

4h ago

Go to Apply

Operations Manager-CA

CVS Health • Azusa, CA • 5h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)