Additional Information
Job Number 26076757
Job Category Sales & Marketing
Location 77 NE Interstate 410 Loop, San Antonio, Texas, United States, 78216
VIEW ON MAP (https://www.google.com/maps?q=77%20NE%20Interstate%20410%20Loop%2C%20San%20Antonio%2C%20Texas%2C%20United%20States%2C%2078216)
Schedule Full Time
Located Remotely? N
Position Type Management
Expiration Date: 08/08/2026
Additional Information: This hotel is owned and operated by an independent franchisee, Bricton Group, Inc. (The). The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Description
Responsible for revenue maximization and control of expenses through effective negotiation of services and accurate forecasting.
Responsible for successful execution of all meetings and events to ensure customers remain loyal and book future business with hotel/company.
Direct selling and solicitation of customers for day meeting business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct sales of day meeting packages. Annual goals will be established as well as call activity to support the achievement of those goals.
Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to food and beverage and associated products and services. This includes, but is not limited to negotiation of pricing and terms and conditions of products, labor and services not specifically articulated in master agreement. Negotiates service agreements with companies and organizations affiliated with group business, and negotiates vendor partner agreements. Directs customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups.
Assists event management team in the execution of negotiated group sales agreement.
Prepares reports, correspondence and analysis relative to group activity i.e., activity checklist, call reports, forecast evaluations, menu proposals, written customer correspondence, banquet event orders resume, post event report and internal memos or communications.
Directs guest room, meeting and event logistics to respective departments and team members.
Directs customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
Analyzes customers' service and product needs and financial issues of in-house groups; authorizes appropriate resolution of customers' concerns while maintaining profitability.
Participates in discipline specific meetings i.e.: department head, group pick up, menu review, pre-convention and post-convention.
Participates in other internal and external meetings at the direction of Director of Sales and Marketing i.e.: revenue management, statement etc.
Bring new business to the establishment is permanent importance.
Prospecting for new business / clientele by direct solicitations, attending networking events & conferences.
Staying current on catering trends and tourism.
Ability to identify areas where revenue per square foot can be increased by creating special add-on services, upgrading menus or finding ways to optimize scheduled events.
Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation.
Hotel product and industry knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Microsoft Word, Excel, Access, Delphi, Market Vision, Internet, CMX and MGS.
Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
Ability to complete a contract in compliance with all checklists, standards and hotel policies.
Interpersonal skills to provide overall guest satisfaction.
Ability to work under pressure and deal with stressful situations during busy periods.
EDUCATION AND/OR EXPERIENCE
Minimum of two years of college level courses with an emphasis on business or communications required.
Bachelor's degree in hotel management, business administration, marketing or communications preferred.
At least three years of experience at a supervisor/manager level in guest contact areas of the hospitality industry.
Hotel experience preferred.
Minimum two years previous experience in catering or event planning required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amount such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Must be able to make appropriate judgments regarding the solving of practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Must be knowledgeable in all aspects of the catering and events business, including service, room styles, and services offered, menu design, set up and tear down.
CERTIFICATES, LICENSES, REGISTRATIONS
TIPS - TABC Serve Safe Certification
Texas Food Handler's Card Certification
Certified Meeting Planner (CMP) designation a plus, but not required.
PHYSICAL DEMANDS
Practice written safety standards and rules at all times.
The physical demands described here are representatives of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
Medical, Dental, Vision and Paid PTO. $50,000.00- $65,000.00
This company is an equal opportunity employer.
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