People Operations Generalist

INFICON, Inc. • East Syracuse, NY • 1d ago

Full-time Company Description INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety. Job Description The HR Generalist is a pivotal member of the People & Culture team, owning the day-to-day administration of INFICONs employee benefits programs while supporting a broader range of HR operations. Benefits is the heart of this role from managing enrollments and vendor relationships to leading Annual Enrollment and ensuring ongoing compliance and the ideal candidate brings both the technical knowledge and the people skills to do it exceptionally well.This role partners closely with Payroll on benefit processing, onboarding and offboarding, supports Affirmative Action compliance, and contributes to the operational backbone of the People & Culture function. The HR Generalist also leads the onboarding and offboarding process, ensuring a seamless and consistent experience for every employee from day one through their last day. We are looking for someone who takes ownership of their work, communicates proactively, and genuinely cares about delivering a great experience for every employee they serve.Primary ResponsibilitiesBenefits Administration Serve as the primary point of contact for all employee benefits, including medical, dental, vision, life insurance, disability, FSA/HSA, and 401(k) plans. Administer the full benefits lifecycle new hire enrollment, qualifying life events, annual Open Enrollment, and off-cycle changes with accuracy and timeliness. Lead Open Enrollment planning and execution, including system configuration, employee communications, informational sessions, and post-enrollment audits. Manage day-to-day carrier and vendor relationships; resolve eligibility, billing, and claims escalations in a timely manner. Partner with Finance to review, reconcile, and process monthly benefits invoices, ensuring accuracy and timely resolution of any discrepancies. Administer leave of absence programs (FMLA, short- and long-term disability, parental leave, and state-mandated leaves) in partnership with our third-party leave vendor; serve as the primary liaison between employees, managers, and the vendor to ensure a smooth and compliant leave experience. Ensure COBRA administration is handled accurately and in accordance with federal requirements; coordinate with the third-party administrator as applicable. Maintain accurate benefits enrollment data in the HRIS; perform regular audits to ensure data integrity across HRIS, payroll, and carrier systems. Partner with our broker to develop and distribute employee-facing benefits communications plan summaries, enrollment guides, and policy updates in plain, accessible language. Support the annual benefits renewal process, including gathering utilization data, coordinating with the broker, and presenting renewal options to HR leadership. Administer wellness programs and the Employee Assistance Program (EAP); promote awareness and utilization across the employee population. Ensure benefits plans remain compliant with ACA, ERISA, HIPAA,

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