Online Grocery Pick-Up Clerk

Kroger Family of Companies • Orem, UT • 2h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions:

·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

·Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

·Read and follow directions given in the note section

·Ensure quality and freshness of all items chosen

·Communicate with customers via a portable phone and respond to calls in a professional and timely manner

·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

·Process the orders through the point of sale (POS) system

·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

·Maintain organization and cleanliness of staging areas and equipment

·Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

·Perform required opening and closing procedures

·Assist in training new e-Commerce team members

·Meet/exceed productivity standards

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide sup

QUALIFICATIONS Minimum Position Qualifications:

Ability to work without supervision

Ability to read shelf tags

Basic math skills (i.e., counting, addition, and subtraction)

Excellent oral/written communication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Similar Jobs

Part Time Store Outfitter

Sportsman's Warehouse • South Jordan, UT • 2h ago

Retail & Hospitality

Part Time Store Outfitter South Jordan , UT Apply Now! Details ID: 25348 Posted: 06/20/2026 Expires: 07/20/2026 Department: Operations Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:N/A W...

2h ago

Go to Apply

Cashier

Kroger Family of Companies • Payson, UT • 4h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest...

4h ago

Go to Apply

APPAREL/LEAD CLERK

Kroger Family of Companies • Lehi, UT • 6h ago

Retail & Hospitality

Responsible for ordering, stocking merchandise and maintaining the assigned section of the apparel department, and maintaining fixtures, displays, and signing. This position is also responsible for the training, coaching...

6h ago

Go to Apply

AERIAL DELIVERY SPECIALIST TRAINING LEADER (TERM) (TITLE 32)

Army National Guard Units • Bluffdale, UT • 6h ago

Retail & Hospitality

Summary This National Guard position is for a AERIAL DELIVERY SPECIALIST TRAINING LEADER (TERM) (TITLE 32), Position Description Number D2140000 and is part of the SOF Equipment Facility located in Camp Williams, UT, wit...

6h ago

Go to Apply

APPAREL/LEAD CLERK

Kroger Family of Companies • Lehi, UT • 6h ago

Retail & Hospitality

6h ago

Go to Apply

Maintenance

McDonald's • Santaquin, UT • 11h ago

Retail & Hospitality

Franchise Notice This restaurant is owned and operated by an independent franchisee, not McDonald's USA. The franchisee is your employer and is responsible for all employment decisions including hiring, scheduling, and p...

11h ago

Go to Apply

Maintenance

McDonald's • Payson, UT • 11h ago

Retail & Hospitality

11h ago

Go to Apply

Retail Project Supervisor

Driveline • Draper, UT • 1d ago

Retail & Hospitality

Retail Project Supervisor Date Posted: 06/19/2026 Apply ( https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1766044 ) Employee Type: Full Time Location: Draper, UT Pay Rate: $45000 - $47000 / year Date...

1d ago

Go to Apply

Retail Project Supervisor

Driveline • Orem, UT • 1d ago

Retail & Hospitality

Retail Project Supervisor Date Posted: 06/19/2026 Apply ( https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1766048 ) Employee Type: Full Time Location: Orem, UT Pay Rate: $45000 - $47000 / year Date Po...

1d ago

Go to Apply

Retail Supervisor

EASTER SEALS GOODWILL NORTHERN ROCKY MOUNTAIN INC • Sandy, UT • 1d ago

Retail & Hospitality

Description Apply at: www.esgw.org/jobs Supervises Retail Sales Floor activities to ensure that goals are met. Will serve, at times, as "Supervisor in Charge" of entire facility. Responsible for assuring a high level of...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)