Client Care Manager

Always Best Care Senior Services • Dallas, TX • 4h ago

For over 18 years, Always Best Care Senior Services - Dallas, TX has been dedicated to helping seniors remain safe, comfortable, and independent in their own homes. We are seeking a compassionate, organized, and service-oriented Client Care Manager to help us maintain the exceptional level of care and customer service our clients and referral partners have come to expect. Position Summary The Client Care Manager plays a key role in ensuring our clients receive outstanding care and support throughout their service journey. This position serves as a primary point of contact for clients, families, caregivers, and referral partners while overseeing care quality initiatives and maintaining compliance with company standards. The ideal candidate is an excellent communicator, highly organized, detail-oriented, and passionate about delivering an exceptional client experience. Responsibilities Build and maintain strong relationships with clients, families, and referral partners. Conduct client assessments, supervisory visits, and routine client check-ins. Ensure client care plans remain accurate, current, and reflective of client needs. Manage and support a team of administrative caregivers and care coordinators. Monitor completion of supervisory visits and follow up on outstanding requirements. Document client interactions, concerns, and care updates accurately and thoroughly. Collaborate with scheduling, operations, and leadership teams to resolve service issues. Investigate and address client concerns while maintaining a high level of customer satisfaction. Assist with onboarding new clients and coordinating transitions of care. Participate in after-hours support and occasional on-call responsibilities as needed. Qualifications Excellent verbal and written communication skills. Strong documentation and organizational abilities. Ability to manage multiple priorities in a fast-paced environment. Professional, customer-service-focused demeanor. Comfortable working independently and making sound decisions. Proficiency with electronic documentation systems and Microsoft Office. Previous experience in healthcare, home care, senior care, case management, social services, or customer service management preferred. Valid driver's license and acceptable driving record. Work Environment Travel throughout the Dallas-Fort Worth Metroplex is required. Company vehicle provided for work-related travel. Primarily office and field-based position. Some work outside traditional business hours will be required, as we provide care 24 hours a day, 7 days a week, 365 days a year. Why Join Us? Join an established and growing company with 18 years of service in the DFW community. Make a meaningful impact in the lives of seniors and their families. Supportive leadership team and collaborative work environment. Company-provided vehicle for business travel. * Opportunity for professional growth and advancement. Salary: $60,000 - $65,000 annually

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Security Flex Officer - Manufacturing Center

Allied Universal • Dallas, TX • 14h ago

Management & Administrative

14h ago

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Senior Sales Manager - Hilton Anatole

Hilton • Dallas, TX • 22h ago

Management & Administrative

Job Identification: 208887 Job Category: Sales and Marketing Job Schedule: Full time Equal Opportunity Employer EOE, including disability/vets The exceptional sales team at the beautiful Hilton Anatole is looking to add...

22h ago

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Service Center Warehouse Material Handler

Graybar • Dallas, TX • 1d ago

Management & Administrative

More than a job - a career. As a Warehouse Material Handler, you will ensure products get where they need to be. You will receive, store, select, pack, and ship warehouse inventory. Our Service Center utilizes a Warehous...

1d ago

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