Requisition number: 2363844
Job category: Technology
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Agile Practitioner 3 is a strategic, senior-level role responsible for driving Agile adoption, delivery excellence, and transformation across enterprise-scale, complex initiatives. This role operates at the intersection of product, engineering, data science, and business teams, ensuring effective execution of Agile practices while delivering high-impact outcomes.
The individual will work closely with cross-functional stakeholders to enable end-to-end delivery, optimise team performance, and foster a culture of continuous improvement. Experience in Data Science, AI/ML, or Generative AI initiatives, as well as exposure to Claims and Payment Integrity in the US Healthcare payer domain, will be an added advantage.
Primary Responsibilities:
Agile Delivery & Execution
Lead and drive Agile delivery across multiple teams/programmes, ensuring alignment with enterprise goals
Facilitate key Agile ceremonies (Sprint Planning, Reviews, Retrospectives) and ensure adherence to Agile principles and practices
Remove impediments and proactively manage risks, dependencies, and delivery challenges
Ensure iterative and incremental delivery of high-quality solutions
Program & Stakeholder Management
Act as a central liaison between business, engineering, product, and data science teams
Manage complex stakeholder expectations across multiple organisational layers
Provide regular updates on programme health, risks, and outcomes to senior leadership
Drive alignment across distributed teams to ensure seamless execution at enterprise scale
Agile Coaching & Transformation
Coach teams and stakeholders on Agile principles, mindset, and best practices
Identify opportunities to improve team performance, delivery flow, and collaboration
Promote a culture of continuous improvement and operational excellence
Guide adoption of Agile frameworks (Scrum, SAFe, Kanban) based on team and organisational needs
Delivery Excellence & Governance
Ensure compliance with enterprise standards, governance frameworks, and audit requirements
Establish metrics, KPIs, and reporting frameworks to track delivery effectiveness
Drive best practices, standardisation, and consistency across teams
Serve as an escalation point for complex delivery and programme issues
Cross-functional Collaboration (AI / DS Focus - Preferred)
Partner with Data Science and Engineering teams to enable Agile execution for AI/ML and advanced analytics initiatives
Support translation of complex analytical/AI requirements into executable Agile deliverables
Enable efficient collaboration across model development, deployment, and business integration workflows
Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks
Evaluate emerging trends to drive continuous improvement and strategic innovation
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
10+ years of overall IT / technology experience
8+ years of experience in Agile delivery, project management, or program management roles
8+ years of Agile frameworks such as Scrum, Kanban, or SAFe
Experience working on enterprise-scale, complex programs involving multiple stakeholders and teams
Experience with stakeholder management and communication skills, including interaction with senior leadership
Demonstrated ability to manage dependencies, risks, and delivery across cross-functional teams
Preferred Qualifications:
Certification in Agile methodologies (e.g., CSM, PMI-ACP, SAFe Agilist)
Experience working in Data Science, AI/ML, or Generative AI-driven projects
Experience working in highly regulated environments with governance and compliance requirements
Proven exposure to Claims, Payment Integrity, or Fraud, Waste & Abuse (FWA) domains within the US Healthcare payer ecosystem
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
