Job Title: Medical AssistantJob Description
This Medical Assistant role provides hands-on support in a clinic setting, focusing on patient follow-ups, data entry, and coordination of care. You will assist with scheduling, ordering labs, relaying results, and answering inbound calls while using an electronic medical record system. This position offers the opportunity to grow within a supportive healthcare environment that values performance, recognition, and employee well-being.
Responsibilities
Perform patient follow-ups to ensure continuity of care and timely updates.
Enter patient updates and clinical information accurately into the electronic medical record (EMR) system, specifically Athena.
Answer inbound phone calls in a professional and courteous manner, addressing patient questions and routing calls as needed.
Schedule follow-up appointments and manage appointment scheduling to support clinic operations.
Order laboratory tests according to provider instructions and clinic protocols.
Relay lab results to patients and providers in a clear, timely, and accurate manner, following clinic procedures.
Provide clinical support to providers and other healthcare staff as needed, within the scope of a Medical Assistant.
Support front desk activities such as check-in, check-out, and insurance-related tasks as required.
Use medical terminology appropriately when documenting and communicating patient information.
Deliver patient-centered care and customer service, ensuring a positive experience for patients and their families.
Collaborate with the healthcare team to maintain accurate medical records and efficient clinic workflow.
Follow clinic policies, procedures, and safety standards, including proper documentation and confidentiality.
Essential Skills
At least 1 year of experience in medical assisting or a similar clinical support role.
Medical assisting diploma or certification, or 1+ years of Medical Assistant experience (preferred but not required).
High school diploma.
Hands-on experience working in a medical or healthcare environment.
Proficiency with electronic medical records (EMR), specifically Athena.
Knowledge of medical terminology and medical records documentation.
Experience with electronic health records and electronic medical records systems.
Ability to schedule appointments and manage patient flow in a clinic setting.
Experience in ordering labs and understanding lab workflows.
Strong patient care and clinical support skills within the scope of a Medical Assistant.
Ability to handle inbound phone calls and provide professional customer service.
Basic Life Support (BLS) knowledge or certification (if applicable in prior roles).
Understanding of health insurance processes related to patient visits.
Strong attention to detail and accuracy in data entry and documentation.
Effective communication and interpersonal skills for working with patients and healthcare teams.
Additional Skills & Qualifications
Registered Medical Assistant (RMA) or similar credential is a plus.
Experience in front desk operations, including check-in, check-out, and insurance verification.
Background in healthcare customer service and patient-facing roles.
Familiarity with clinical workflows in a clinic environment.
Ability to multitask in a fast-paced setting while maintaining high-quality patient care.
Strong organizational skills and the ability to prioritize tasks.
Comfort working with various EMR and EHR systems beyond Athena.
Demonstrated reliability, professionalism, and a commitment to patient-centered care.
Work Environment
This role is fully onsite in a clinic environment, working Monday through Friday from 8:00 a.m. to 5:00 p.m. You will work closely with providers, clinical staff, and front office personnel, using technologies such as the Athena electronic medical record system and other electronic medical and health record tools. The clinic setting is patient-focused and team-oriented, with an emphasis on collaboration and efficient patient flow. The organization offers medical, dental, and vision benefits, a 401(k) plan, and holiday pay. Upon conversion to a permanent role, employees receive 9 paid holidays and 15 days of paid time off (PTO). Performance is recognized through opportunities for pay raises and special PTO tokens, each worth one hour of PTO that can be used at any time, with no limit on how many can be earned. The work culture includes regular employee appreciation events such as dinners, lunches, and parties, creating a supportive and engaging environment.
Job Type & Location
This is a Contract to Hire position based out of Temple Terrace, FL.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Temple Terrace,FL.
Application Deadline
This position is anticipated to close on Jun 30, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
