Customer Service Specialist

Sherwin-Williams • Olean, NY • 2h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #1759, located at: 11 Delaware Park Center Olean NY 14760. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Customer Accounts Advisor

Aaron's • Olean, NY • 2d ago

Management & Administrative

We are Aarons - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potentia...

2d ago

Go to Apply

Customer Service Agent

Disabled Veteran Solutions • Smethport, PA • 1w ago

Management & Administrative

Smethport, PA, USA | Hourly | 15.00 per hour Grow with us-enjoy enhanced rewards for long-term commitment and outstanding performance! | Full Time | Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time...

1w ago

Go to Apply

Administrative Support III - Quality

West Valley Cleanup Alliance, LLC • West Valley, NY • 3w ago

Management & Administrative

West Valley Cleanup Alliance Administrative Support III - Quality and Performance Assurance. $61,750 $82,914 annually Position open through 6/4/2026 The Administrative Support III -Quality and Performance Assurance role...

3w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Wellsville, NY • 3w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3w ago

Go to Apply

Paid Loan Processor (OnSite)

Community Financial System, Inc. • Olean, NY • 5h ago

Finance, Accounting & Banking

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., opera...

5h ago

Go to Apply

Relationship Banking Representative

Community Financial System, Inc. • Salamanca, NY • 9h ago

Finance, Accounting & Banking

9h ago

Go to Apply

Bank Teller

Five Star Bank • Cuba, NY • 9h ago

Finance, Accounting & Banking

Retail Cuba, NY, US Salary Range: $16.50 To $19.50 Hourly Join the Five Star Bank Team as a Service Associate (Bank Teller) At Five Star Bank, we believe in more than just banking - we believe in building lasting relatio...

9h ago

Go to Apply

Restaurant Shift Manager, Seneca Cafe

Seneca Gaming Corporation • Salamanca, NY • 16h ago

Retail & Hospitality

The Restaurant Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Cor...

16h ago

Go to Apply

Restaurant Busser, Seneca Cafe

Seneca Gaming Corporation • Salamanca, NY • 16h ago

Retail & Hospitality

The Restaurant Busser is responsible for providing fast, friendly, and courteous service to every guest. Position requires ability to interact with the public, speak English clearly, retaining details, as well as physica...

16h ago

Go to Apply

Entry Level Labor Pool

Ardagh Glass Inc • Port Allegany, PA • 1d ago

Role description: The Entry Level Labor Pool monitors the inspection and carton equipment, and reports defects or jams to applicable supervisor. This involves cleaning equipment and general housekeeping duties to keep th...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)