Operations Manager

CVS Health • New Lenox, IL • 2h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 08/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Joliet, IL • 18min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

18min ago

Go to Apply

Operations Manager

Fortive Corporation • Glenwood, IL • 2h ago

Management & Administrative

Primary Responsibilities Lead the charge in achieving impactful results while prioritizing the safety of our associates, maintaining product and service quality, and ensuring on-time delivery with optimal cost and invent...

2h ago

Go to Apply

Customer Accounts Advisor

Aaron's Inc • Hammond, IN • 7h ago

Management & Administrative

Customer Accounts Advisor The salary range for this role is $14.25 to $15.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches t...

7h ago

Go to Apply

14453 - Bilingual Recruiter | Romeoville, IL (Onsite) | In-House Temp

Kelly Services • Romeoville, IL • 19h ago

Management & Administrative

Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and...

19h ago

Go to Apply

Customer Service Representative

Kelly Services • Naperville, IL • 22h ago

Management & Administrative

Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job opportunity! Salary/Pay Rate/Compensation: $17.25/hour to start (will increase to $18.25/hr + commission following train...

22h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Joliet, IL • 1d ago

Management & Administrative

1d ago

Go to Apply

Area Manager II

Amazon • Markham, IL • 1d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

1d ago

Go to Apply

Marketing Service Rep

HCSC • Downers Grove, IL • 1d ago

Management & Administrative

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC an...

1d ago

Go to Apply

(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-4

Walmart • Joliet, IL • 1d ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Park Forest, IL • 1d ago

Management & Administrative

Compensation Range: $15.00 to $17.00 Hourly Location: 2210 Western Ave, Park Forest, Illinois 60466 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)