Summary The Director, National Operations Center (NOC) position is located in the U.S. Department of Homeland Security (DHS), DHS Headquarters, Office of Homeland Security Situational Awareness (OSA). OSA fulfills a critical and unique role by providing enhanced situational awareness and serving as the bridge for sharing critical information across the Homeland Security Enterprise (HSE). Responsibilities The NOC Director is responsible for the overall collaboration and coordination of all NOC elements to ensure teamwork and a unified effort is achieved. The incumbent plays a key role in maintaining situational awareness regarding critical ongoing matters and transitioning the NOC and the DHS staff to crisis operations during an emerging threat or when a natural or manmade disaster or terrorist incident occurs. Specific responsibilities include: Oversees the integration of the NOC functions, the execution of NOC operations, and the training of NOC personnel. Develops and implements NOC the Secretary's Critical Information Requirements (CIRs). Participates in and supports crisis action activities and associated personnel. Plans and leads analytical studies and evaluations to determine long-range impact of NOC capabilities and activities. Represents the NOC at inter-agency and intra-departmental meetings related to varied prevention, protection, response, recovery, and other operations issues that have broad scope and impact. Identifies, secures, negotiates, and allocates resources and services needed by the NOC to accomplish its mission and goals. This includes formulating and adopting alternative approaches, and their costs and impacts on higher and competing requirements. Manages activities with key federal, state, local and other homeland security partner operations centers to ensure the exchange of critical homeland security information and to promote coordinated/integrated operations with those partners. Directs efforts to achieve office compliance with Federal regulations and DHS policy in administrative and business-related areas. Ensures the training and certification of NOC permanent and rotational staff; inter-agency and intra-departmental coordination of information critical to current state events; reporting and notification structures and methodologies standard operating procedures; operating instructions; shift scheduling; deployment scheduling; and continuity of operations for the NOC. Responds to Congressional inquiries, legislative initiatives, media affairs, and represents the NOC at such forums. Briefs senior DHS, interagency and intergovernmental officials on operational homeland security matters. Oversees DHS and interagency notifications, alerts, and updates and collaborates DHS and the interagency to discuss immediate response actions to ensure the appropriate notification of senior DHS and interagency leadership. Requirements Conditions of Employment Qualifications Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). A sample 2-pages resume that incorporates ECQs and TQs can be viewed on this link (indexed at page 16 - 17) Guide to Senior Executive Service Qualifications and the Qualifications Review Board. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Demonstrated experience leading a multi-functional staff to organize, plan, and execute department-level or agency-level situational awareness and operational coordination activities and programs at both intra-departmental and interagency levels, including experience in establishing and maintaining effective working relationships with senior decision-makers and stakeholders across the federal government. TQ 2: Demonstrated knowledge and experience in homeland security, law enforcement, or homeland defense operations, as well as experience leading crisis, incident, and security event management at both operational and strategic levels. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Detailed information on each ECQs, the underlying and fundamental competencies, and information regarding the Structured Interview QRB (SIQRB) Process are available in the "Guide to Senior Executive Service Qualifications and the Qualifications Review Board." Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. Veterans Preference: Veterans' preference is not applicable to the SES. Current or Former Political Appointees: OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the DHS Headquarters Executive Services team. Education There is no educational requirement for this position. Additional Information Permanent Change of Duty Station (PCS) Expenses will not be paid. Recruitment/Relocation/Retention Incentive may be authorized at Management's discretion. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx) If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Muriel Williams via email at Muriel.Williams@hq.dhs.gov . Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/ Sensitive Compartment Information clearance as a condition of placement in this Special Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
