Administrative I - NEM

Insight Global • San Ramon, CA • 4h ago

Job Description

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:

Application Review

Sending out invoices to customers

Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate.

Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.

Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward

Help develop documentation such as job aides, process flow charts, etc.

Engineering Review

Work with Distribution Planning to determine how solar installations affect the client's network, including follow-ups with installers based on the feedback provided by the Distribution Engineers

Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed

Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.

Meter/Variance Review

Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers

Reviews solar installation plans and check the interconnection method shown by the technical diagrams

Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.

Field Metering Review

Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts

Submit request for the Field Verification

Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed

Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

6 mo. -5 years of administrative, document processing or review experience

Completed Bachelor's degree in IT, Business Management, Engineering, similar

Technical proficiency, exposure to a management system or software life salesforce, smartsheets, customer systems, etc.

Strong attention to detail

Good communication, both verbal and written

Team player

Analytic skills

Problem solving skills - Past PG&E experience

SAP experience

Similar Jobs

Operations Manager-CA

CVS Health • Danville, CA • 1h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1h ago

Go to Apply

Operations Manager-CA

CVS Health • Brentwood, CA • 1h ago

Management & Administrative

1h ago

Go to Apply

Purchasing Assistant

Robert Half • Benicia, CA • 5h ago

Management & Administrative

Description Our client is seeking a dependable and detail-oriented Purchasing Administrative Assistant to provide coverage during a long leave. This temporary role will support the purchasing team with vendor communicati...

5h ago

Go to Apply

Senior Manager, External Manufacturing

Allogene • Newark, CA • 15h ago

Management & Administrative

Allogene Therapeutics, with headquarters in South San Francisco, is a clinical-stage biotechnology company pioneering the development of allogeneic chimeric antigen receptor T cell (AlloCAR T) products for cancer and aut...

15h ago

Go to Apply

Customer Service Representative

Abbott • Livermore, CA • 21h ago

Management & Administrative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost...

21h ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Pinole, CA • 21h ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

21h ago

Go to Apply

Regional Account Manager (Southwest)

Abbott • Pleasanton, CA • 23h ago

Management & Administrative

23h ago

Go to Apply

Regional Account Manager (Northwest/Central)

Abbott • Pleasanton, CA • 23h ago

Management & Administrative

23h ago

Go to Apply

Seasonal, Operations Administrative Assistant (Part Time)

H&R Block • Hayward, CA • 1d ago

Management & Administrative

About the Role Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DO...

1d ago

Go to Apply

Utilities Industry, CIS Transformation Consulting Manager

Accenture • Walnut Creek, CA • 1d ago

Management & Administrative

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help re...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)