Administrative Support Assistant (Veterinary Services) NF-03

U.S. Army Medical Command • Fort Lee, VA • 2h ago

Summary This position is located at the Fort Lee Veterinary Treatment Facility. Incentives and Bonuses Incentives will not be paid. Responsibilities Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record. Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client. Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory. Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. Requirements Conditions of Employment Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position. Basic computer skills to include proficiency in Microsoft Suite or equivalent. Experience in using a point of sales software. Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. Typing proficiency - 40WPM. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred": Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed. Education Additional Information Area of Consideration This job is open to candidates who are within the Area of Consideration for this vacancy announcement defined as Fort Lee, VA and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation. Eligibility begins 30 days before the military sponsor's reporting date at the new duty location. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration). Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59 PM EST on 06/25/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. Salary Information: Salary is pro-rated based on a 40 hour work week. Hourly rate and salary is: NF-03 $20.31ph ($42,390pa) PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: - Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF\Applicant\Information_Kit.pdf. Scheduling Information: Below defines the employment category for this position: Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements). Work schedule to be determined after hire.

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