Hotel Housekeeping Manager

Healthcare Services Group, Inc. • Wilmington, DE • 2h ago

Overview

Role: Hotel Housekeeping Manager

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Pay Rate

USD $60,000.00 - USD $70,000.00 /Hr.

Available Benefits for All Employees

Comprehensive Benefits Package - Medical, Dental, and Vision

Free Telemedicine Services on Day 1*

Paid Holidays & Vacation

401 (k)

Get paid when you need it with PNC EarnedIt

Financial Wellness Support from PNC Workplace Banking

Free Prescription Discount Program

Employee Assistance Programs

Training & Development Opportunities

Employee Recognition Programs

Employee Stock Purchase Plan

Nationwide Transfer Opportunities

Benefits Link

Click here for more benefits information (https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee\Benefits\for\Job\Descriptions\_7\.pdf)

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee\Benefits\for\Job\Descriptions\_7\.pdf

*Not available in AR.

Responsibilities

Manage and supervise housekeeping, laundry, and public area staff to ensure guest rooms and hotel facilities meet established cleanliness and quality standards.

Schedule, train, coach, and evaluate housekeeping team members to promote efficiency, productivity, and exceptional guest service.

Conduct regular inspections of guest rooms, public spaces, laundry facilities, and back-of-house areas to ensure compliance with hotel standards.

Monitor inventory levels of cleaning supplies, linens, guest amenities, and equipment; coordinate purchasing and replenishment as needed.

Maintain housekeeping procedures that support operational excellence, safety, and guest satisfaction.

Collaborate with Front Desk, Maintenance, and other hotel departments to ensure smooth daily operations and timely room availability.

Address guest concerns and special requests promptly and professionally.

Maintain accurate records related to staffing, scheduling, supplies, expenses, and departmental performance.

Ensure compliance with all company policies, safety regulations, and local, state, and federal requirements.

Promote a positive work environment through effective communication, teamwork, and leadership.

Assist with housekeeping duties when needed to support operational requirements.

Perform additional duties as assigned.

Qualifications

High school diploma or equivalent preferred.

Two years of experience in healthcare housekeeping and supervision preferred.

Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.

Compliance with COVID-19 vaccination policies.

Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.

Must be able to perform routine, repetitive tasks continuously.

Must be able to work around food and cleaning products.

Able to follow oral and written instructions, and perform routine, repetitive tasks daily.

Residency within the service area required.

Ready to Join Us?

If you are passionate about hospitality, take pride in creating exceptional guest experiences, and enjoy leading high-performing teams, we invite you to apply for our Hotel Housekeeping Manager position. Join us and help create a welcoming, clean, and comfortable environment for every guest.

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Join Our Team Join Our Team (https://careers-hcsgcorp.icims.com/jobs/705563/hotel-housekeeping-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336028984)

Submission FAQs (https://icims.help/candidate-faq)

Job LocationsUS-DE-Wilmington

Updated Date6/18/2026

Requisition ID2026-705563

CategoryEnvironmental Services

Shift1st Shift/Day Shift

TypeRegular Full-Time

Location : Postal Code19801

Division : NameDivisionN

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