Summary Positions advertised are in various organizations at Ames Research Center. NASA may fill positions in any of the following grade levels listed in this announcement (GS-2210 at the GS-11/12/13/14 levels). Responsibilities Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Perform administration of servers, operational workstations, virtual machines, and network devices supporting facility operations. Implement and track cybersecurity compliance activities. Troubleshoot IT and facility system connectivity issues Manage configuration baselines, inventories, and documentation for systems supporting test operations. Coordinate IT work with Unitary Plan Wind Tunnel, the Arc Jet Complex, the Vertical Motion Simulator, FutureFlight Central, and other thermal/fluids/flight management operations teams and contractors to ensure minimal interruption to test campaigns. Advise management and engineers on IT risks, modernization options, and operational impacts. Safely work in dynamic operational environments which may contain multiple hazards such as hazardous energy systems. Requirements Conditions of Employment Qualifications Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for the GS-11, you must have one year of directly related specialized experience equivalent to the GS-09 level: Assisting with systems administration, network support, cybersecurity tasks, or IT troubleshooting under supervision. Installing, configuring, and/or maintaining operating systems, data acquisition and processing systems, hardware, or software. To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level: Performing systems administration or operation of servers, workstations, data systems, or network components; Troubleshooting IT or facility system issues that span multiple systems. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level: Performing IT tasks involving system integration, operation, cybersecurity compliance, network services, or multi domain troubleshooting; Developing or modifying IT processes, architecture diagrams, security plans, or system baselines. To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level: Serving as senior technical authority for IT systems, data acquisition and processing systems, cybersecurity, or network architecture; Designing or leading major IT system upgrades, migrations, security boundary redesigns, or enterprise implementations; Providing authoritative advice to leadership for complex or mission critical IT environments. AND You MUST also have IT-related experience in the competencies listed in the How You Will Be Evaluated section below. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process. Promotion Potential The full performance level (FPL) will vary based on the position in which the selectee is placed and does not default to the highest grade advertised. Education Additional Information In the Announcement Questionnaire, you will be prompted to select the lowest grade you wish to be considered for. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement. If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must: - Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility. - Meet the minimum qualifications requirements for the position - Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents' For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap. Any applicant that received a Voluntary Separation Incentive Payment (VSIP) from the federal government within the last five years based of the closing date of this announcement, if selected, may be required to repay the full amount prior to establishing a start date. For additional information on the VSIP repayment requirement, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/voluntary-separation-incentive-payments/. Per Executive Order 14343, this position is not part of a bargaining unit. Probationary Period You may be required to serve a one-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. If selected, the requirement to serve such period will be determined by Title 5 of the Code of Federal Regulations, Part 11. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Other duty locations not specifically listed on this announcement may be considered at management's discretion.
