Posting Title: Drug & Alcohol Program Manager
Reports To: Director of Corporate Scheduling
Location: San Jose, CA
Salary Range: $112,500.00 to $148,000.00
Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
WHO WE ARE
Since 1954, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. And we've done it with integrity for more than 70 years. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we're proud to be part of Quanta Services (PWR:NYSE), North America's largest employer of skilled craft labor. Because what we do is important, but how we do it is everything.
THE PEOPLE TEAM
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.
ABOUT THE ROLE
The Program Manager serves as the accountable owner and primary Designated Employer Representative (DER) for the Company's Drug and Alcohol Testing Program, with responsibility for program governance, regulatory compliance, and operational integrity. This role works closely with Safety leaders who oversees day to day testing operations to ensure full compliance with applicable federal, state, and local non DOT regulations through accurate recordkeeping, testing coordination, and regulatory reporting.
The Program Manager monitors, interprets, and implements regulatory and legal developments; maintains audit ready controls; and serves as the primary liaison during internal and external audits, inspections, and investigations. The role provides oversight of all testing modalities-including pre employment, random, post incident, reasonable suspicion, and return to duty/follow up testing-ensuring consistent, defensible application of policies and procedures.
The Program Manager partners closely with Human Resources, Safety, Production, Legal, and external vendors on policy development, program design, regulatory interpretation, and risk mitigation, including consultation on complex cases and voluntary disclosures when required.
Program Governance & Regulatory Compliance
Ensure the drug & alcohol testing program fully complies with applicable federal, state, and company requirements.
Oversee the Drug and Alcohol Testing Program
Serve as company liaison during audits
Develop, implement, and update policies, manuals, SOPs, FAQs, and training materials
Maintain complete and accurate testing records in accordance with regulatory retention requirements
Maintain all records and reports per security, compliance and confidentiality standards
Conduct internal compliance audits of testing procedures and program administration
Maintain oversight audit participation and corrective action follow-up
Coordinate with Legal on litigation, compliance and investigations involving the program
Act as the designated employer representative (DER) for regulated testing programs
Testing Operations & Execution
Execute all required testing activities accurately, consistently, and according to chain-of-custody rules.
Oversee and monitor all required testing @types:
Pre-employment
Random
Post-incident
Reasonable suspicion
Return-to-duty
Follow-up
Ensure strict adherence to chain-of-custody and specimen handling protocols
Collaborate with HR, Safety and Production Administration on Pre-employment related testing
Work in conjunction with Safety on Post-incident and reasonable suspicion testing
Medical Review & Results Management
Ensure accurate interpretation, review, and follow-up of test results.
Provide administrative management of drug and alcohol test results
Initiate quality assurance reviews of results
Coordinate test result follow-ups with the Medical Review Officer (MRO)
Work directly with Substance Abuse Professionals (SAPs), Medical Review Officers (MROs), and employees to ensure return-to-duty and follow-up compliance
Maintain confidential communications regarding verified results and outcomes
Interface with the Employee Assistance Program (EAP) for education, referrals, and training delivery
Vendor & Third-Party Management
Ensure external partners meet contractual, regulatory, and service-level expectations.
Manage the relationship with the Third-Party Administrator (TPA)
Oversee random selections, lab coordination, and MRO services
Conduct vendor performance reviews and record audits
Act as point of contact for the drug testing database and all system interfaces
Training, Education & Workforce Enablement
Ensure all participants understand their roles, responsibilities, and regulatory obligations.
Develop, update, and deliver drug & alcohol training programs
Train staff on:
Collector training
Manager training
Ensure consistent adherence to procedures and best practices across the organization
Data Management, Metrics & Reporting
Enable oversight, transparency, and continuous improvement.
Maintain testing records and databases
Generate metrics, dashboards, and compliance reports
Track testing trends, audit findings, and corrective actions
Support executive, regulatory, and audit reporting needs
Stakeholder Communication & Cross -Functional Collaboration
Ensure alignment and clarity across internal and external stakeholders.
Communicate effectively with employees, leadership, vendors, and other stakeholders
Work in conjunction with:
Human Resources & Production Admin (Pre-Employment, Discipline, Policy, Training)
Safety (Pre-Employment, Post-Incident, Random, Reasonable Suspicion, Compliance)
Legal (Litigation, Compliance, Grievances, Investigations)
EAP (Training, Rehabilitation Pathways)
ABOUT YOU
Expert knowledge of non-DOT drug and alcohol testing regulations, including federal law, multi-state considerations, and California-specific compliance requirements.
Working knowledge of labor relations, including Collecting Bargaining Agreements, and grievance standards in collaboration with Production leadership
In-depth knowledge of testing methodologies and program components, including pre-employment, random, post-incident, reasonable suspicion, return-to-duty, and follow-up testing.
Authoritative knowledge of MRO, SAP, and EAP roles, including appropriate separation between medical determinations and employment actions.
Strong knowledge of audit, record-retention, confidentiality, and privacy controls applicable to medical and employment records.
Working expertise in vendor and TPA service models, including laboratory operations, collections, and randomization processes.
Expertise in designing, implementing, and sustaining a legally defensible drug and alcohol testing program.
Advanced problem-solving skills to resolve complex, ambiguous, and high-risk issues involving compliance, labor relations, and employee privacy.
Strong policy and procedure development skill, including SOPs, training materials, FAQs, and compliance documentation.
Skilled stakeholder influence without direct authority, including consultation with HR, Legal, Safety, Production, and executive leadership.
Vendor and contract management skill, including performance oversight, issue escalation, and audit readiness.
Clear and effective communication skill, both written and verbal, for executive briefings, audit responses, and employee communications.
Ability to operate independently as the single accountable owner (DER) for the drug and alcohol testing program, exercising sound judgment with minimal supervision.
Ability to handle highly sensitive and confidential information with discretion while ensuring compliance with disclosure requirements.
Ability to anticipate compliance, labor, and reputational risks and implement controls that prevent issues before escalation.
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's degree in Human Resources, Industrial Relations, Occupational Health, Safety, Legal Studies, Business Administration, or a related field, preferred.
Licensure/Certifications: N/A
Experience:
Eight (8) years of progressively responsible experience in drug and alcohol testing program administration, regulatory compliance, occupational health, HR compliance, safety, or labor relations.
Experience serving as a program owner or designated employer representative (DER) or equivalent accountable role
Proven experience managing non-DOT drug and alcohol testing programs across multiple testing @types (Pre-employment, Random, Post-accident, Reasonable Suspicion, RTD/follow-up)
Experience operating in both union and non-union environments, including policy consultation and discipline coordination consistent with collective bargaining agreements, preferred
Direct experience preparing for and responding to internal audits, external audits, investigations, or arbitrations
Experience overseeing third-party vendors (TPAs, laboratories, MROs, collection providers), including performance monitoring and issue resolution
*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship.
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PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (https://consumer.ftc.gov/articles/job-scams)
CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at ceijobs@cei.com or 1-(877)-747-4CEI.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
