Retail Operations Manager

Sodexo • Reno, NV • 8h ago

Role Overview

At Sodexo, our retail dining programs play a vital role in supporting the Renown Health community-serving caregivers, visitors, and guests with quality, convenience, and hospitality. As a Retail Operations Manager , you'll lead day-to-day operations across high-volume retail food venues, ensuring exceptional service, strong financial performance, and a welcoming dining experience.

This role is ideal for a hands-on foodservice leader who thrives in fast-paced environments and is passionate about people, process, and guest satisfaction.

What You'll Do

Lead daily operations across retail dining outlets, ensuring consistent service, food quality, and a positive guest experience

Drive financial performance by managing labor, food cost, inventory, and retail sales strategies

Hire, train, and develop frontline teams while fostering a culture of accountability, engagement, and service excellence

Ensure compliance with food safety, sanitation, and healthcare regulatory standards

Partner with leadership on retail innovation, merchandising, and marketing initiatives to enhance customer satisfaction and increase revenue

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Experience managing high-volume retail or foodservice operations, preferably in healthcare, campus, or hospitality environments

Strong financial acumen with the ability to manage budgets, control costs, and analyze performance metrics

Proven leadership skills with experience coaching and developing teams in a fast-paced setting

A commitment to food safety, regulatory compliance, and operational excellence

A customer-focused mindset with a passion for creating welcoming and efficient dining experiences

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degreeor equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years of experience in retail operations

Location US-NV-RENO

System ID 989421

Category Food Service

Employment Status Full-Time

Exempt

Posted Range $81685 to $105710

Company : Segment Desc HOSPITALS

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