Specialist, Banking Operations

Charles Schwab • Phoenix, AZ • 2h ago

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Wire Transfer Specialist is responsible for the accurate, timely, and secure processing of domestic and international wire transfers. This role supports high-value financial transactions while ensuring compliance with regulatory requirements, internal policies, and risk management standards. The specialist plays a critical role in safeguarding client funds, minimizing operational risk, and delivering high-quality client service.

What you'll do:

Process domestic and international wire transfers (Fedwire, SWIFT, CHIPS) with a high degree of accuracy and urgency

Review transactions for completeness, authenticity, and compliance with regulatory and internal requirements

Perform fraud detection and prevention controls, including transaction monitoring and escalation of suspicious activity

Validate and verify wire instructions, including callbacks and authentication procedures

Ensure adherence to AML, OFAC, and other regulatory requirements

Investigate and resolve wire exceptions, returns, and repair items in a timely manner

Communicate with internal teams, financial institutions, and clients to resolve transaction issues

Maintain detailed and accurate records of all transactions and activities

Support cutoff time management and queue prioritization to meet service-level agreements (SLAs)

Participate in process improvement initiatives to enhance efficiency, reduce errors, and mitigate risk

What you have

Required Qualifications:

High school diploma or equivalent

2+ years of experience in banking operations, wire processing, or payments

Knowledge of wire systems (Fedwire, SWIFT) and payment processing workflows

Strong understanding of risk, fraud prevention, and regulatory compliance

High attention to detail and ability to manage time-sensitive transactions

Strong analytical and problem-solving skills

Effective communication and collaboration abilities

Preferred Qualifications:

Bachelor's degree in Finance, Business, or related field

Experience with core banking or payment platforms

Familiarity with Regulation E, OFAC, AML/KYC guidelines

Exposure to high-volume, deadline-driven environments

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

What's in it for you:

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

Go to Apply

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