Job No: 541751
Work Type: Full-time
Location: REMOTE OPTIONS,AVONDALE
Categories: Administrative Support/Customer Service,Social Work/Human Services
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
REHABILITATION SERVICES TECHNICIAN
Job Location:
Division of Employment Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
290 East La Canada Boulevard, Avondale, Arizona 85323
This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).
Posting Details:
Salary: $18.0000/ hourly ($37,440.00 annually)
Grade: 16
Closing Date: Open until sufficient resumes are received
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here (https://www.youtube.com/watch?v=Nik5MiXqOV8) to view 'Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position is responsible for providing potential applicants who have disabilities with a basic overview of Vocational Rehabilitation services, arranging office orientation sessions, and may complete initial interviews. This position works closely with clients to inform them of appointments, assist them in contacting and working with vendors and showing clients how to utilize community services. This position will serve in a hybrid work environment.
The State of Arizona strives for a work culture that a?ords employees ?exibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in o?ces, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
Assist the counselor by performing various case management activities. Work as a team with the counselor to assist the client throughout the process.
Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability related information.
Maintain client case files to ensure all information is up to date.
Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
Provide information about Rehabilitation Services Administration programs.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
Guidelines and best practices of the Vocational Rehabilitation program.
Disabilities, general knowledge of disabling medical conditions, and available community resources.
Various computer software programs, to include Microsoft Office Suite, Google Suite, internet applications, and email.
Skill in:
Providing support to manage caseloads.
Data entry and maintain up-to-date progress notes.
Written and verbal communication.
Ability to:
Establish and maintain effective working relationships.
Prioritize, assign, and review work.
Research and prepare letters for the Vocational Rehabilitation Counselor's signature.
Selective Preference(s):
The ideal candidate for this position will have:
Experience working with individuals with disabilities.
An Associate of Arts/Sciences or Applied Sciences in a discipline related to human services; Or 21 semester hours in a discipline related to human services and one (1) year of experience in a vocational rehabilitation or independent living program; Or a high school diploma or General Equivalency Diploma (GED) and two (2) years of experience in a vocational rehabilitation or independent living program; Or three (3) years of experience in an organized program providing services to individuals with developmental disabilities.
Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college substitutes for one (1) year of experience.
Pre-Employment Requirements:
Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Lizbeth Alarcon at (480) 521-0391 or email LizbethAlarcon@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 521-0391 or emailing LizbethAlarcon@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
