Administrative Support Associate II
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Administrative Support Associate II
Salary
$40,101.00 - $64,162.00 Annually
Location
Gwinnett County, GA
Job Type
Full-Time Merit
Job Number
26-03879
Department
Fire and Emergency Services
Opening Date
06/17/2026
Closing Date
6/24/2026 11:59 PM Eastern
FLSA
Non-Exempt
Description
Benefits
Questions
Class Summary
Job Description
This position will serves as a liaison between internal and external departments, facilitating effective communication and coordination. Greets visitors, answers incoming calls, and provides clear, courteous assistance to both the public and internal staff. Maintains the front lobby and manages visitor sign-ins to ensure an organized and welcoming environment. Assists with project tracking and supports the division by collecting and disseminating communications and directives as required.
Essential Duties
Greet visitors, answer incoming calls, and provide clear, courteous assistance to the public and internal staff.
Maintain the front lobby, manage sign-ins.
Perform clerical duties such as data entry, filing, scanning, mail distribution, and maintaining office supplies.
Coordinates various events and meetings for internal and external stakeholders.
Other administrative duties as assigned.
Supports open record processing.
Grade
The grade for this position is B21(1).
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
High school diploma or G.E.D.; AND
Two years of administrative support or related office experience; OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Qualifications in addition to the above minimum qualifications
Administrative office experience, Microsoft Software Programs, GOVQA
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://www.governmentjobs.com/careers/gwinnett/classspecs?keywords=6101) .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here (https://www.gwinnettcounty.com/government/departments/fire-emergency) .
Additional Information
About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation.
World-class community
More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Atlanta's Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
Our Benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees' benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees' medical premium alone, the County contributes an average of 91 percent of the cost!
Health
Medical plans for active and retired employees
Dental and vision plans
Prescription drug plan
Wellness
Onsite Employee Wellness Center
24/7 Employee Assistance Program (EAP)
Immunizations
Wellness education and incentive programs
Annual wellness fair
Family and Career
Training and professional development opportunities
Family planning benefits
Four weeks of paid parental leave
Time
Annual/Sick Leave
12 paid holidays per calendar year
1 paid floating holiday per calendar year
Money
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Longevity pay
Tuition reimbursement
Financial education programs
Protection
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/government/departments/human-resources/benefits) .
01
How many years of customer service experience do you have?
None
Less than one year
One to three years
Three to five years
More than five years
02
Describe your customer experience. If none, @type N/A.
03
Do you have at least one year of specialized or technical training in administrative support or related field and two years of administrative or related office experience?
Yes
No
04
If yes to the above question, please explain. If no, @type N/A.
05
Please describe your administrative experience. If none, please answer NA.
06
How many years of administrative support or related office experience do you have?experience do you have?
None
Less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
5 years to less than 6 years
6 years to less than 7 years
7 years to less than 8 years
8 years to less than 9 years
9 years to less than 10 years
10 or more years
07
Are you aware this is an in-person position scheduled to work Monday through Friday, 8am to 5pm with no opportunity for remote work which occasionally requires some various shifts, weekends, holidays, or other periods?
Yes
No
08
I agree to answer each of the following questions honestly and thoroughly. I understand that the information I provide will be verified throughout the hiring process.
Yes
No
Required Question
Employer
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com
